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Benefits Administration

Keeping up with time-sensitive employee inquiries, reconciling invoices, and managing open enrollment is extremely time consuming, and employer group health and welfare benefits are becoming increasingly more complex. It is challenging to keep up with continuously changing laws that impact benefits administration, making it easy to fall out of compliance. By outsourcing your benefits administration needs to a partner like HR Works, you will save time, reduce costs, and lower your exposure to risks.

Let’s Partner


Our experts can assist with:

  • COBRA
  • ACA Compliance
  • Section 125
  • Medicare Part D Reporting
  • Required Employee Notices
  • Qualifying Events
  • HRIS Navigation
  • Employee Advocacy
  • Life Insurance Conversion
  • Open Enrollment

Take a look at some of the most common Benefits questions we get from our clients. VIEW FAQ

The HR Works Difference


Flexible Solutions

Customize your level of support from day-to-day benefits administration, to specific needs such as open enrollment support

Compliance Experts

Reduce your exposure to risk with our compliance-backed solutions and benefit management best practices

Carrier Neutral

You have the flexibility of changing carriers without losing benefits administration support provided by HR Works

Outsourced Benefits Administration


When you partner with HR Works’ team of employee benefits experts, we’ll ensure that both your employees and HR staff receive the support and guidance they need to successfully execute the administration of employee benefits, and, in turn, increase employee satisfaction. Our Benefits Administration Team will serve as an extension of your HR Department, providing quality service to your employees as if they were our own.

Our Services Include:


Benefits Administration

  • New hire benefits orientation support and enrollment
  • Manage open enrollment, qualifying events and mid-year benefit changes
  • COBRA and Leave Administration

Employee Communications

  • Educate employees about their benefits packages
  • Prepare benefits communications at new hire, and termination
  • Provide required notices and compliance documents

Employee Resource Center

  • Dedicated 1-800# for Employees
  • Assist employees with enrollment and system navigation
  • Utilize client’s HRIS self-service portal

Dedicated Benefits Specialist

  • Compliance guidance including ACA, HIPAA, and Section 125
  • Carrier invoice audits and reconciliation
  • Claims support and advocacy

Powered by the HR Works
Employee Benefits Resource Center


As part of our benefits administration services, HR Works’ Employee Benefits Resource Center provides your employees with the highest level of service and support. Our Employee Benefits Resource Center gives both your employees and your HR staff easy access to the answers and information they need to get the most out of the benefits you offer.

HR Works is always very helpful and reliable. I never have to worry about whether or not a COBRA notification went out on time.

BENEFITS ADMINISTRATOR, FINANCIAL INDUSTRY

HR Works handles the day-to-day administration for our employees and manages our annual open enrollment. They took all of the questions, concerns and problems off of our hands. This allows me to focus on strategic initiatives that further the mission of our organization.

DIRECTOR OF HUMAN RESOURCES, NOT-FOR-PROFIT

The flexibility we get with HR Works is key. We don’t have the burden of having a dedicated benefits manager on payroll, and we can take care of HR and benefits management on an as-needed basis… Outsourcing to HR Works saves us between $10,000 and $20,000 a year.

FINANCE DIRECTOR AND HEAD OF HUMAN RESOURCES, NOT-FOR-PROFIT