Effectively Managing Across Generations

HR Academy

  • Date & Time

    April 29, 2020 9:00am - 11:30am
  • Where

    HR Works Training Facility - 200 WillowBrook Office Park, Suite 246, Fairport, NY
  • Credits

  • Price


HR Works, Inc. is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for the number of PDCs listed above. For more information about certification or recertification, please visit www.shrmcertification.org.

HR Works, Inc. is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for the number of HR (General) credits listed above, towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification. For more information about certification or recertification, please visit www.hrci.org


Course Description

For the first time in history, it is common to have up to five different generations together in the workplace. This can present a unique challenge for organizations and supervisors. While every employee can bring value to an organization, generational differences can make it difficult for supervisors and peers to see the value in the differences. This session will provide an understanding of how generations are defined and examine some of the historical events that have shaped each generation. The session will focus on harnessing the value each generation brings to the workforce, as well as share some best practices to maximize engagement and bridge generational differences, by tapping into the potential of employees through a better understanding of what makes them tick.

Learning Objectives

  • Gain an understanding of what is a generation and what factors influence them.
  • Define the four main generations in today’s workforce and the characteristics of each.
  • Understand the benefits of generational diversity and why it’s important to success in today’s business world.
  • Shift perspective from the often negative stereotypes associated with different generations to a focus on the positive attributes each generation brings to the workplace.
  • Learn techniques for recruiting, motivating, communicating with, and rewarding employees from different generations.

Target Audience: HR Professionals, Executives and Managers