In March 2020, E-Verify extended the timeframe for an employee to take action to resolve a Social Security Tentative Non-confirmation (mismatch) due to the COVID-19 pandemic. For E-Verify cases referred on or after July 15, 2022, E-Verify will no longer provide extended timeframes for employees to visit the Social Security Administration (SSA) to resolve these mismatches.
Employees whose E-Verify cases are referred to the SSA on or after July 15, 2022, will have the normal eight federal working days to contact their local SSA office to begin resolving the mismatch.
Next Steps for Employers
To complete the E-Verify process, employers are required to close every case, including those cases that were recently updated with final responses. However, E-Verify will automatically close cases that receive a result of “Employment Authorized.”
Employers must close cases that were created in error, with incorrect information, or for employees who are no longer employed. Incomplete cases must also be closed.
Cases that are in a status of “Referred,” “Verification In Process,” or “Case in Continuance” are exceptions as these cases cannot be closed until final case results are issued.
For assistance and additional guidance on closing cases, employers may refer to the SSA Resumes E-Verify Operations page, E-Verify User Manual Section 4.1, the E-Verify Quick Reference Guide for Employers or email DHS at E-Verify@uscis.dhs.gov.
