LMS Course Catalog

HR Works offers over 300 HR related courses to help protect your business and keep you compliant.

The full list of courses can be viewed here.

Harassment | Harassment

Anti-Harassment Training (Harassment Prevention for Employees – California) | 60 mins

This course is one of several options available for workplace harassment. Before assigning any courses to your company, determine if there are any workplace harassment training requirements based on the location of your employees, and carefully review the available course descriptions to choose the options that meet your needs.

Harassment Prevention for Employees (California) equips learners with the tools to identify, prevent, and address workplace harassment, and foster a respectful and productive work environment. By harnessing the power of narrative, this course uses memorable case studies to give employees an opportunity to explore real-world scenarios to understand the personal, professional, and organizational consequences of misconduct. Participants will gain a clear understanding of behaviors that constitute harassment, their roles in maintaining a harassment-free workplace, and the importance of proactive reporting—even when the type of misconduct is unclear. By enhancing engagement, this course ensures learners are empowered to drive positive workplace culture and comply with legal and organizational standards.

California has enacted a mandatory training law (SB 1343), requiring private employers of five or more employees to provide one hour of training to non-supervisory employees on prevention of sexual harassment. This course was designed to meet the requirements of AB 1825 as well as the mandates outlined in California AB 2053 on abusive conduct and California SB 396 on gender identity, gender expression, and sexual orientation.

Anti-Harassment Training (Harassment Prevention for Supervisors – California) | 120 mins

Harassment Prevention for Supervisors (California) equips learners with the tools to identify, prevent, and address workplace harassment, and fosters a respectful and productive work environment. By harnessing the power of narrative, this course uses memorable case studies to give supervisors an opportunity to explore real-world scenarios to understand the personal, professional, and organizational consequences of misconduct. Participants will gain a clear understanding of behaviors that constitute harassment, their roles in maintaining a harassment-free workplace, and the importance of proactive reporting—even when the type of misconduct is unclear. By enhancing engagement, this course ensures learners are empowered to drive positive workplace culture and comply with legal and organizational standards.

California has enacted a mandatory training law (SB 1343), requiring private employers of five or more employees to provide at least two hours of training to supervisory personnel on prevention of sexual harassment. This course was designed to meet the requirements of AB 1825 as well as the mandates outlined in California AB 2053 on abusive conduct and California SB 396 on gender identity, gender expression, and sexual orientation

Workplace Harassment (US – California – Employee) | 60 mins

Given continued challenges with disrespectful conduct in business at work, Workplace Harassment (5th Edition), focuses on sexual and other harassing conduct. Through scenario and motion graphics videos, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment can provide. This course focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for non-managerial employees in California.

Since 2006, California has had some of the most comprehensive harassment training requirements in the United States. In 2015, California amended its law to require training on the prevention of abusive conduct in the workplace. In 2016 the state began requiring training on the illegality of harassment based on sexual orientation, gender identity, and gender expression. Following a trend in harassment training legislation, in 2019 California expanded the coverage of its law to require all employees (supervisory or not) to receive training on the prevention of workplace harassment.

Workplace Harassment (US – California – Manager) | 120 mins

Given continued challenges with disrespectful conduct in business at work, Workplace Harassment (5th Edition), focuses on sexual and other harassing conduct. Through scenario and motion graphics videos, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment can provide. This course focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning, and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for managers in California.

Workplace Harassment (US – California – Manager) | 120 mins

Given continued challenges with disrespectful conduct in business at work, Workplace Harassment (5th Edition), focuses on sexual and other harassing conduct. Through scenario and motion graphics videos, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment can provide. This course focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning, and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for managers in California.

Workplace Violence Prevention in California | 23 mins

Violence in the workplace is a serious concern. Mitigating it is important to our organization. This course defines and provides examples of workplace violence. It details warning signs for four common types and positive and safe bystander intervention and de-escalation techniques. It describes the components of a workplace violence prevention plan. This course supports the general knowledge requirements but not the company-specific requirements for compliance with California Senate Bill 553 and Section 6401.9 regarding training on workplace violence.

Preventing Unlawful Harassment (College and University – Employee) | 30 mins

This course discusses the human characteristics that are protected by antidiscrimination laws and the type of conduct related to the “protected classes” that can lead to a claim of illegal harassment. It offers strategies for preventing unlawful harassment and teaches faculty and staff managers how to respond appropriately when they learn of it. It also discusses the risk of liability to both the institution and a manager if he or she fails to stop harassment or personally engages in harassing behavior. Regulations: Title VII of the City Rights Act of 1984 | Federal Protected Classes of Discrimination Title IX (College and University – Employee).

Preventing Unlawful Harassment (College and University – Employee) | 30 mins

Preventing Unlawful Harassment (College and University – Manager and Faculty) | 45 mins

Safeguard your school’s reputation and Federal funding opportunities by recognizing the signs of sexual harassment and reacting appropriately to this unlawful behavior. Designed for faculty, staff managers and supervisors, this course provides an overview of the Equal Employment Opportunity 3-part definition of sexual harassment and describes your responsibility in addressing this type of activity. You will look at the 2 main types of harassment and how they can be leveraged against students as well as the growing instances of e-harassment via social media and email. By the end of this course, you will know how to recognize both the signs and opportunities for sexual harassment in the academic arena and how your role as a school official can prevent this type of illegal behavior. This course includes several industry-related exercises.

Preventing Unlawful Harassment (College and University – Manager and Faculty) | 45 mins

Workplace Harassment (US – Connecticut – Employee) | 120 mins

Workplace Harassment (US – Connecticut – Manager) | 120 mins

Workplace Harassment (US – Delaware – Employee) | 50 mins

Workplace Harassment (US – Delaware – Manager) | 60 mins

Preventing Workplace Violence (Employee) | 45 mins

Unfortunately, violence has become a pressing safety and health issue in the workplace. Homicide is the second-leading cause of fatal occupational injury in the United States. This course uses OSHA guidelines and recommendations to reduce employee exposures to this hazard. This training provides the employee with information on how to recognize workplace security hazards and risk factors, how to prevent workplace assaults, and what to do when an assault occurs, including emergency action and post-emergency procedures. This course supports the general knowledge requirements but not the company-specific requirements for compliance with California Senate Bill 553 and Section 6401.9 regarding training on workplace violence.

Preventing Workplace Violence (Employee) | 45 mins

Preventing Workplace Violence (Manager) | 30 mins

Protect your employees from violence by introducing safe workplace policies and procedures and knowing how to spot and react to the warning signs of volatile behavior. In this course, you will learn how to identify and diffuse a potentially violent situation and the steps you can take to protect yourself and others. You will also gain tips on how to assess the risk factors in your workplace, and learn about the various safeguards your workplace policies and procedures should include. Lastly, you’ll learn the proper procedure for reporting an incident of workplace violence. This course supports the general knowledge requirements but not the company-specific requirements for compliance with California Senate Bill 553 and Section 6401.9 regarding training on workplace violence.

Violence in the Workplace (15 mins) | 15 mins

Every year in the U.S., there are an estimated 2 million reported cases of workplace violence. NIOSH defines workplace violence as any act or threat of physical violence, harassment, or intimidation that occurs in the workplace. It can be instigated by criminals, customers, co-workers, or someone you have a personal relationship with. This course covers the consequences of workplace violence and describe how to recognize warning signs so you and your coworkers can avoid these dangerous situations. This course supports the general knowledge requirements but not the company-specific requirements for compliance with California Senate Bill 553 and Section 6401.9 regarding training on workplace violence.

Violence in the Workplace (30 mins) | 30 mins

This course teaches awareness of workplace violence, how it is defined, and the steps managers and employees can take to prevent violent outbreaks among coworkers. You’ll learn about the four recognized types of perpetrators of workplace violence. We’ll discuss OSHA recommendations for adhering to your company guidelines on dealing with violence and recommended procedures to increase your safety when confronted with violent people. Both employees and managers have responsibilities related to violent behavior in the workplace. We’ll help you understand those responsibilities; we’ll also teach you how to react when you encounter violence personally or observe a violent encounter at work. This course supports the general knowledge requirements but not the company-specific requirements for compliance with California Senate Bill 553 and Section 6401.9 regarding training on workplace violence.

Violence in the Workplace: Overview | 5 mins

In this course, we’ll teach awareness of workplace violence, how it’s defined, and the steps employees can take to prevent violent outbreaks among co-employees. You’ll learn about the four recognized types of perpetrators of workplace violence. We’ll discuss OSHA recommendations for adhering to your company guidelines about dealing with violence and recommended procedures to increase your safety when confronted with violent people. Both employees and company management have responsibilities related to violent behavior in the workplace. This course will help you understand those responsibilities. You’ll also learn how to react if you encounter violence personally or observe a violent encounter at work. This course supports the general knowledge requirements but not the company-specific requirements for compliance with California Senate Bill 553 and Section 6401.9 regarding training on workplace violence.

Workplace Harassment and Bullying: Managing Threats to a Respectful Work Culture (Global – Employee – Foundation) | 27 mins

Harassment and bullying threaten a respectful workplace, including the effect on targeted individuals, coworkers, the work environment, and the organization. This course introduces quid pro quo sexual harassment, hostile environment harassment, and bullying. It provides instruction on ways that individuals can help prevent harassment and bullying or respond to this conduct if it occurs. It also addresses retaliation against individuals who report improper conduct or assist in an investigation. (Employee – Foundation)

Workplace Harassment and Bullying: Managing Threats to a Respectful Work Culture (Global – Employee – Foundation) | 27 mins

Workplace Harassment and Bullying: Managing Threats to a Respectful Work Culture (Global – Manager – Foundation) | 30 mins

Workplace Harassment (US – Hospitality – Illinois – Employee) | 50 mins

This seventh edition US workplace harassment and discrimination course for non-managers encompasses recently updated guidance from the US Equal Employment Opportunity Commission. Learners will develop skills to recognize, avoid, and report or address workplace harassment and discrimination without fear of retaliation. This version is designed for Illinois.

Workplace Harassment (US – Hospitality – Illinois – Manager) | 60 mins

This seventh edition US workplace harassment and discrimination course for managers encompasses recently updated guidance from the US Equal Employment Opportunity Commission. Learners will develop skills to recognize, avoid, and report or address workplace harassment and discrimination without fear of retaliation. This version is designed for Illinois.

Workplace Harassment (US – Illinois – Employee) | 50 mins

Workplace Harassment (US – Illinois – Manager) | 60 mins

Bystander Awareness and Intervention (Chicago) | 60 mins

Employees have the right to work in an environment free from sexual and other harassment. This bystander intervention course provides employees with skills to identify and safely intervene in harassment situations, decreasing their detrimental effects. Harassment, including sexual harassment, impairs work performance and the work environment. This training fulfills the requirements of the Chicago Human Rights Ordinance of Chicago, Illinois. Learners will indicate how to assess, respond to, and intervene in situations of harassment using four intervention approaches. They will learn about the factors that keep bystanders from intervening, which will allow them to better respond when they witness harassment, creating a safer and more positive workplace.

Workplace Harassment (US – Chicago – Employee) | 60 mins

Given continued challenges with disrespectful conduct in the workplace, Workplace Harassment (5th Ed.), focuses on sexual and other harassing conduct. Through scenario and motion graphics videos, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for non-managers in Chicago.

Workplace Harassment (US – Chicago – Manager) | 120 mins

Given continued challenges with disrespectful conduct in business at work, Workplace Harassment (5th Ed.), focuses on sexual and other harassing conduct. Through scenario and motion graphics videos, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for managers in Chicago.

Workplace Harassment (US – Maine – Employee) | 50 mins

Workplace Harassment (US – Maine – Manager) | 60 mins

Given continued challenges with disrespectful conduct in business at work, Workplace Harassment, focuses on sexual and other harassing conduct. Through scenario and motion graphics videos, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for managers in Maine.

Workplace Harassment (US – Maine – Manager) | 60 mins

Workplace Harassment (US – Manager – 60-Minute) | 60 mins

Workplace Harassment (US – Office – Multi-State – 120-Minute) [can be assigned to Managers and Employees in CA, CT, NY, IL, Chicago, DE, ME] | 120 mins

Given continued challenges with disrespectful conduct in the workplace, this training focuses on sexual and other harassing conduct. Through scenarios, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment and discrimination can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct.

This version is designed for managers and non-managers in California, Connecticut, New York, Illinois (including Chicago), Delaware, and Maine, and can also be used to train staff members in states without general harassment training requirements.

Workplace Harassment (US – Office – Multi-State – 50-Minute) [can be assigned to Managers and Employees in NY, IL, DE, ME] | 50 mins

This version is designed for managers and non-managers New York, Illinois, Delaware, and Maine, and can also be used to train staff members in states without general harassment training requirements.

Workplace Harassment (US – Office – Multi-State – 60-Minute) [can be assigned to Employees in CA and Chicago; can be assigned to Managers and Employees in NY, IL, DE, ME] | 60 mins

This version is designed for non-managers in California and Chicago and managers and non-managers New York, Illinois, Delaware, and Maine, and can also be used to train staff members in states without general harassment training requirements.

Anti-Harassment Training (Harassment Prevention for Employees – New York City and State) | 42 mins

Harassment Prevention for Employees (New York City and State) equips learners with the tools to identify, prevent, and address workplace harassment, and foster a respectful and productive work environment. By harnessing the power of narrative, this course uses memorable case studies to give employees an opportunity to explore real-world scenarios to understand the personal, professional, and organizational consequences of misconduct. Participants will gain a clear understanding of behaviors that constitute harassment, their roles in maintaining a harassment-free workplace, and the importance of proactive reporting—even when the type of misconduct is unclear. By enhancing engagement, this course ensures learners are empowered to drive positive workplace culture and comply with legal and organizational standards.

This training, combined with your company’s policies and commitment to combat all forms of workplace harassment, meets the training requirements for all of New York.

Anti-Harassment Training (Harassment Prevention for Supervisors – New York City and State) | 45 mins

Harassment Prevention for Supervisors (New York City and State) equips learners with the tools to identify, prevent, and address workplace harassment, and fosters a respectful and productive work environment. By harnessing the power of narrative, this course uses memorable case studies to give supervisors an opportunity to explore real-world scenarios to understand the personal, professional, and organizational consequences of misconduct. Participants will gain a clear understanding of behaviors that constitute harassment, their roles in maintaining a harassment-free workplace, and the importance of proactive reporting—even when the type of misconduct is unclear. By enhancing engagement, this course ensures learners are empowered to drive positive workplace culture and comply with legal and organizational standards.

This training, combined with your company’s policies and commitment to combat all forms of workplace harassment, meets the training requirements for all of New York.

Workplace Harassment (US – New York City and State – Employee) | 50 mins

This training, combined with your company’s policies and commitment to combat all forms of workplace harassment, meets the training requirements for all of New York.

Workplace Harassment (US – New York City and State – Manager) | 60 mins

This training, combined with your company’s policies and commitment to combat all forms of workplace harassment, meets the training requirements for all of New York.

Harassment Prevention Training for Employees (US) | 90 mins

Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This training will give employees a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.

This course can be used to train non-managers in Illinois, Maine, and Delaware, as well as those in states without general harassment training requirements.

Harassment Prevention Training for Supervisors (US) | 120 mins

Harassment and illegal discrimination are damaging to organizations, employees and society at large. This training will give employers and supervisors a greater understanding of harassment and illegal discrimination, how they can be prevented, and processes to follow when a complaint is made.

This course can be used to train managers in Illinois, Maine, and Delaware, as well as those in states without general harassment training requirements.

Workplace Harassment (US – Employee – 40-Minute) | 40 mins

Sexual harassment continues to remain a real workplace problem. Media stories and studies clarify the high toll that this misconduct takes on targeted employees, coworkers, and the overall work environment. United States Congress, state legislatures, and local lawmakers have all have enacted laws that require most employers to train all employees on sexual harassment prevention and response. All employees need to understand their role in promoting a healthy workplace, preventing sexual harassment, and effectively responding to such misconduct when it occurs. This scenario-led training offers employees strategies for preventing unlawful harassment and helps them understand how to respond appropriately if they witness or learn about this conduct. It also provides employees with direction on how to seek guidance or raise concerns about workplace harassment. This course does not fulfill the specific requirements of any one state and should not be used as a substitute for state-specific training in a jurisdiction that has a legislative training requirement.

Workplace Harassment (US – Manager – 60-Minute) | 60 mins

Harassment Prevention Training (Washington) | 60 mins

This Harassment Prevention Training [Washington] online training course is designed for employers and isolated employees who work for hotel, motel, retail, or security guard entities, or property services contractors. Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees, and society at large. This training will give employers, supervisors, and employees in Washington State a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.

Diversity Essentials: Introduction | 10 mins

This introductory module to the Diversity Essentials series focuses on how diversity benefits our organization. It addresses bias associated with first impressions of others and how to mitigate those biases. It includes tips and techniques on how to be more inclusive to people from a variety of backgrounds, which can impact collaboration, building teams, navigating change, motivating, managing, and maintaining and increasing productivity.

Diversity, Equity and Inclusion Awareness for Employees | 55 mins

Today’s workplaces are made up of people of diverse backgrounds and experiences. Different beliefs and values, as well as the distinct ways we express our individuality, encourage new ideas and perspectives that can help grow and strengthen our businesses. When employees respect the unique qualities each person brings to work, the entire organization benefits. That’s why it’s so important for employers to create and model a fair and inclusive work environment for everyone. This course is designed to give an overview of the fundamental aspects of diversity, equity and inclusion and how they bring value to the workplace. Topics covered include how certain policies and practices have historically undermined these concepts; how discrimination and harassment continue to play a part in today’s professional landscape; challenges faced by those in the LGBTQ community; and implicit bias and the destructiveness of microaggressions.

Multigenerational Workforce | 60 mins

Recognize five generations in the workplace and some common characteristics and experiences.

Working in a Cross-Generational Team | 17 mins

Chances are your team has members from different generations, and everyone brings their own generational experiences to how they approach their work. However, without learning to intentionally recognize commonalities and individual differences, your team won’t be able to reach its collective potential. In this course, Ric Bucher — a TV and radio analyst with Fox Sports and a cross-generational team member throughout his career — will describe some practical activities you can do with your cross-generational team. He’ll explain a series of exercises to get your team to start bonding and building trust, uncover generational biases and the strengths of individuals, and find common ground within the team. By the end of this course, you’ll have actionable takeaways to help your cross-generational team work toward the same goal: to see the team succeed.

Workplace Diversity, Equity, and Inclusion: Introduction | 35 mins

Diversity, equity, and inclusion in the workplace benefit organizations, their employees, and those they serve. Each of these efforts is essential to build and sustain a workplace culture that attracts individuals with different characteristics and backgrounds, provides them with the resources to help them fulfill their potential and involves them in the organization’s activities so all benefit from diverse perspectives. Combined, these efforts strengthen the organization’s efforts to pursue its mission and achieve other goals. This course addresses how individuals can encourage greater diversity, equity, and inclusion in the workplace.

Harassment | Diversity

Employment Discrimination: Maintaining a Fair Workplace | 20 mins

This course addresses employment discrimination, its effects, and how to recognize employment discrimination in the workplace. This course also covers US laws related to employment discrimination (including Title VI). It addresses reasonable accommodations for individuals with certain protected characteristics.

Employment Discrimination: Maintaining a Fair Workplace (US) | 8 mins

Everyone in the United States has the right to be treated fairly in employment. Equal employment opportunity laws exist to ensure that an organization’s employees can work unimpeded by improper bias that could affect their employment. This course provides an overview of employment discrimination; it addresses personal characteristics that may be improperly considered regarding employment conditions, such as recruitment, terms and conditions, and termination. This course also explores the need to ensure that managers do not make illegal or otherwise improper employment decisions. This course also covers Title VI.

How Managers Can Address Diversity and Inclusion with Employees | 14 mins

Diversity and Inclusion policies are important, and companies are becoming more aware of how their employees’ actions might be viewed as discriminatory and impact the company. Managers have to find a balance between valuing their employees’ individuality and personal beliefs and responding to potential controversial acts or statements. In this course, you, as a manager, will learn effective practices in establishing diversity and inclusion policies and addressing accusations of prejudice and discrimination.

Preventing Workplace Violence (Employee) | 45 mins

Reasonable Accommodations | 24 mins

U.S. employers must reasonably accommodate qualified applicants and employees whose sincerely held religious beliefs, practices, or observances might conflict with work requirements. Employers must make reasonable accommodations for physical and mental impairments of applicants and employees. Some state and local laws require accommodations for other groups. Reasonable accommodations must be made unless doing so presents an undue hardship to the organization. This training provides information about and examples of disabilities, accommodations, qualified individuals, and essential job functions.

Reduce Implicit Bias with Mindful Meditation | 20 mins

In business, as in life, it’s important to make informed, impartial decisions. But what we often don’t realize is that our biases are pushing us to make certain assumptions subconsciously, every day.<p />Implicit biases can be dangerous. They cause us to make negative associations about categories of people based on previously established associations and what we think we know. A new study from The Central Michigan University suggests that we can change this – by practicing mindful meditation. By focusing on the here and now, it’s possible to see things for what they actually are (instead of what we perceive them to be) and to use this to make better decisions. This course will arm you with the tools needed to choose your actions more thoughtfully. Whether you’re a first-time manager or an experienced leader, you will be able to make better, balanced, and non-judgmental decisions for you and your team.

Reducing Unconscious Bias in the Workplace | 30 mins

Join Mark Williams, the founder and CEO of WIN Insights (a diversity and inclusion resource center), for a look at how implicit or unconscious bias can impact your behavior and attitudes in the workplace. We’re often good at recognizing and addressing blatant moments of discrimination, but what about small moments when discrimination might not be immediately obvious? These moments of unconsciously and inadvertently treating people unfairly are known as implicit bias. This course will help you recognize your own biases, and provide strategies to help you overcome them. This creates a more inclusive work environment where individuals are treated respectfully and fairly.

Sustaining Diversity, Equity, and Inclusion | 10 mins

Historically, diversity, equity, and inclusion efforts have focused more on one-time regulatory training within organizations. These have been used to protect organizations against lawsuits and to meet government regulations. However, implementing regular, consistent, and sustainable DEI practices provides a variety of benefits to a company’s culture and employees. In this course, you will learn five best practices you can implement as a leader or human resources representative to move your organization towards a culture that demonstrates the value of DEI.

Understanding Bias and Avoiding Common Mistakes | 10 mins

Everyone has biases. To avoid allowing bias to compromise how we work and relate with others, we need to manage bias and avoid common mistakes stemming from bias. This course explores keys to managing bias and provides various practice exercises.

Compliance & Legal | Employment Law

Avoiding Wrongful Termination (Manager) | 40 mins

This course will help managers to understand the principle of “at will” employment and the important exceptions to the rule. Upon the completion of this course, managers will be able to identify practices that could create liability and identify methods for effectively handling terminations to minimize the risk of a lawsuit. Preventive measures outlined in this course can be used to help avoid a costly wrongful termination claim.

Corporate Compliance Primer (US) | 60 mins

This Corporate Compliance Primer (US) online training course explores the field of corporate compliance. Learn about: Legislation and Guidelines; Organizational Sentencing and Fines; Developing an Effective Compliance and Ethics Program; and Program Initiation and Implementation.

Health Insurance Portability and Accountability Act (HIPAA) Compliance for Covered Entities | 30 mins

This lesson will make you aware of your, and your employer’s, responsibilities for complying with the Health Insurance Portability and Accountability Act (HIPAA). You will learn about protected health information (PHI), situations in which you may disclose PHI, and the actions you and your employer must take in response to a HIPAA violation.

HIPAA Essentials (Foundation In-Depth) | 60 mins

This training provides a detailed understanding of protected health information (PHI), identifiers that comprise it, the importance of protecting it, and de-identifying it. It details the Privacy Rule, which addresses individuals’ rights regarding PHI, the proper forms of disclosure, purposes for when PHI can be used and disclosed and to which parties-and when it cannot. This training describes the Security Rule, including risks to handling electronic PHI (ePHI); administrative, physical, and technical safeguards to protect it; and use of mobile devices and social media related to PHI. The Breach Notification Rule is discussed, including when a breach of PHI occurs, assessing the extent of a breach, and steps a covered entity must take regarding a breach, including notifying patients.

HIPAA Essentials (Foundation Overview) | 30 mins

This training overviews protected health information (PHI), identifiers that comprise it, the importance of protecting it, and de-identifying it. It details the Privacy Rule, which addresses individuals’ rights regarding PHI, the proper forms of disclosure, purposes for when PHI can be used and disclosed and to which parties-and when it cannot. This training describes the Security Rule, including risks to handling electronic PHI (ePHI); administrative, physical, and technical safeguards to protect it; and use of mobile devices and social media related to PHI. The Breach Notification Rule is discussed, including when a breach of PHI occurs, assessing the extent of a breach, and steps a covered entity must take regarding a breach, including notifying patients.

HIPAA Essentials: Introduction (Focus) | 12 mins

This training introduces the role of HIPAA regarding confidentiality, privacy, and security of protected health information (PHI) and requirements under HIPAA’s three principal standards: the Privacy Rule, the Security Rule, and the Breach Notification Rule.

HIPAA Essentials: Privacy Rule (Focus) | 16 mins

This training details the Privacy Rule, which addresses individuals’ rights regarding PHI, the proper forms of disclosure, purposes for when PHI can be used and disclosed and to which parties-and when it cannot.

HIPAA Essentials: Security Rule (Focus) | 15 mins

This training describes the Security Rule, including risks to handling ePHI; administrative, physical, and technical safeguards to protect it; and use of mobile devices and social media related to PHI.

Immigration Law Primer | 30 mins

This course is designed for employers, managers, and employees from diverse industry sectors, who are seeking compliance training. This Immigration Law Primer online training course will help you recognize and respond to immigration issues that arise in the workplace. Topics covered in this course include a history of federal immigration law, immigration law objectives, employment verification, penalties, procedure, discrimination, document fraud, etc.

Union Free: A Guide for Managers and Supervisors | 90 mins

Today’s union movement is drastically different from what it was historically. Companies need to be prepared, and as a supervisor or manager, you have an important role to play. This course is designed to familiarize you with union organizing tactics, positive employee relations, and union do’s and don’ts.

Wage and Hour (US) | 50 mins

This course provides an overview of US federal and state wage and hour laws, and clearly communicates the requirements for employers. The course begins by reviewing five fundamentals rules that employers must follow in regards to wage and hour laws. It then goes on to provide a more detailed discussion of the federal and state laws that relate to minimum wage, overtime, hours worked, meal and rest breaks, time records, payment of wages, and postings. You will review case studies to ensure a full understanding of these laws and protect your organization from costly litigations. This course comes with audio, clickable links with additional information, and quizzes to ensure your comprehension of US wage and hour laws.

Wage and Hour Basics (Manager) | 30 mins

In this course, we review your responsibilities as a manager to ensure your workforce is paid fairly, equitably and according to the Fair Labor Standard Act (FLSA). You will learn about the key provisions of the FLSA and what is covered under Federal and state law. As a manager, you will learn your role in ensuring your workforce is paid according to the laws and what the penalties are if you fail to do so. The course also covers the difference between exempt and non-exempt status when it comes to overtime. This interactive 30-minute course includes a number of short quizzes to test your understanding of the course material.

Compliance & Legal | Ethics

Avoiding Conflicts of Interest | 15 mins

Conflicts of interest arise in the workplace can undermine the reputation and integrity of the individual(s) involved and the organization. This course teaches employees to recognize potential conflicts of interest or situations that could be perceived as conflicts of interests, and respond appropriately by avoiding or disclosing the situation through appropriate channels.

Business Ethics: Quick Refresh | 30 mins

This course examines the basic fundamentals of business ethics and offers insight on how trust and errors in thinking can impact our interactions with others on a personal and professional level. The course examines the definition of ethics and reviews relevant social contracts that exist within business relationships. It looks at the trust principle, types of trust and how a breach in trust can have far reaching consequences. The course also outlines common thinking errors that can lead people to make non-intentional breaches of trust or unethical decisions. Finally, you’ll learn about a company value statement and look at requirements for business ethics compliance. The 30-minute course includes video and audio narration for a user-friendly learning experience. It includes labs to help you assess your knowledge and downloadable student material. The course is intended to provide an overview of the subject matter and is recommended to be taken as a supplemental review alongside a comprehensive business ethics course.

Business Ethics: Sustaining a Responsible Organization (Employee – Core) | 8 mins

To successfully address ethics issues that arise in the workplace, it’s helpful for employees to understand some key foundations regarding ethics and compliance. This module introduces employees to important concepts as expectations of responsible conduct, responsibilities to stakeholders, challenges they are likely to face in a business setting, and the importance of building competencies at recognizing, evaluating and resolving questions and concerns. This module provides an important foundation to ensuing ethics and compliance instruction.

Ethics and Compliance Basics (US) | 60 mins

The Ethics and Compliance Basics (US) online training course is designed for all employees in all industries. It is intended to help employees recognize legal and ethical issues as they arise in the workplace, respond appropriately to those issues and perform their jobs with integrity.

Financial Integrity: Ensuring that Numbers Tell the Truth (Core) | 8 mins

Financial records may take various forms. Regardless of the form, it’s essential that employees properly prepare, maintain, keep, submit and (when authorized) destroy financial and related records. Here, learners explore the types of ethical challenges that can arise with preparing, completing, or changing financial or operational records. Because the more employees are aware of these risks, the more easily they can recognize and successfully resolve them.

Speak Up! Addressing Ethics Concerns | 15 mins

This course offers important learnings for all employees when observing illegal and unethical behavior in the workplace. Speaking up helps your organization maintain its standards and its reputation. You will learn how employees who hold each other accountable for ethical behavior make a big difference in maintaining company integrity and cultural standards. The course teaches students how to question acts of misconduct and to report them to authorities. Throughout the course, we present quizzes and exercises to illustrate the subject matter and test your understanding. Following completion of the course, there’s a quiz to assess your comprehension of the presented materials.

The Foreign Corrupt Practices Act (FCPA): Anti-Bribery Training | 45 mins

This course is designed for personnel authorized to negotiate contracts with and make payments to foreign officials. It discusses key anti-bribery provisions of the Foreign Corrupt Practices Act (FCPA) with the purpose of protecting individuals and their companies from accusations of corrupt payment to foreign officials along with the serious civil or criminal penalties that can ensue.

Unconscious Bias: An Introduction | 12 mins

Unconscious bias refers to the limited and unrecognized lens through which we see the world. At times, this can impede how we view others, which can lead us to underestimate their abilities and contributions. When we recognize our unconscious bias, we can learn to manage it and enable a broader and richer perspective regarding others and the world.

Compliance & Legal | HR Compliance

Americans with Disabilities Act | 50 mins

The Americans with Disabilities Act (ADA) training program outlines the key principles of this U.S. law and the standards for compliance all employers need to be aware of. In this course, we’ll explain the terms accessability and a qualified persona as defined by the ADA, and summarize an employee’s responsibilities to provide reasonable accommodations and equitable job qualification standards. We’ll also cover how the ADA applies to the hiring process and post-hiring situations, such as medical examinations.

This course features an easy-to-navigate modular structure with instructive slides and audio narration. A final online quiz comes included to test your comprehension and retention of the material. Once you’ve completed this course, you will have the foundational knowledge you need to ensure your organization adheres to important ADA regulations.

Anti-Money Laundering Essentials (US) | 26 mins

Criminals sometimes use organizations to disguise the origin of funds earned from criminal activities. This process is called money laundering. Organizations must protect themselves from becoming complicit in this illegal activity. This training addresses how organizations and individuals can be entangled in helping criminals launder funds. It reviews global and US efforts to prevent money laundering. Next, it addresses the importance of and ways to review potential business partners to determine their legitimacy. It includes warning signs of possible money laundering and good practices to prevent and detect such activity.

Antitrust Basics (US) | 60 mins

This Antitrust Basics (US) online training course explores antitrust legislation in the US, and its impact on your company’s relationships with competitors and customers; mergers and acquisitions; monopolistic behavior; discriminatory pricing and promotions; exemptions from antitrust laws; and special industries.

Avoiding Antitrust Violations | 20 mins

This course helps you understand the antitrust rules that might apply to any of your interactions with competitors and customers operating in free and open market situations. The course begins with an overview of the subject matter, then you’ll learn about antitrust risk in agreements and how to avoid antitrust violations. Learn how antitrust laws enforced by FTC, U.S. DOJ and Federal courts deal with antitrust violations which are considered criminal acts. It’s important for every employee to understand antitrust rules because it is easy to violate the rules, however unintentionally done. The interactive 20-minute course features engaging audio narration, bookmarking, and hypothetical scenarios to clarify your understanding of the subject matter.

Avoiding Wrongful Termination (Manager) | 40 mins

California Consumer Privacy Act (CCPA): Responsibly Managing Personal Information (Employee – Core) | 12 mins

Given the growing speed, capacity and uses of new technologies in collecting and processing personal information, this course addresses challenges that businesses face in complying with emerging data privacy standards. It addresses the types of businesses that must comply with the California Consumer Privacy Act (CCPA), consumer rights regarding personal information pertaining to them, and steps businesses must take to comply with these rights and related standards, such as working with vendors and other third parties. This course is updated with amendments of the Consumer Privacy Rights Act (CPRA).

California Consumer Privacy Act (CCPA): Responsibly Managing Personal Information (Employee – Foundation) | 25 mins

California Transparency in Supply Chains Act Compliance [Human Trafficking] | 15 mins

In an effort to combat slavery and human trafficking, California enacted the Transparency in Supply Chains Act. This legislation requires businesses operating in California with revenue greater than $100,000,000 to disclose what measures they are taking to combat slavery and human trafficking. This module will provide you with the information you need to know to enact a Transparency in Supply Chains Act compliance program at your business or to ensure measures to comply that are already in place are sufficient.

Child Abuse and Neglect Reporting Act (AB1963) (California) [Mandated Reporter] | 90 mins

This Child Abuse and Neglect Reporting Act (California) online training course outlines which professions and roles are “Mandated Reporters” under the Child Abuse and Neglect Reporting Act (CANRA), what types of abuse and neglect must be reported, signs of different types of abuse and neglect, and direction on how to report suspected child abuse and neglect.

Employment Discrimination: Disability (Focus) | 14 mins

This course provides an overview of disability discrimination, its effects, and how to recognize disability discrimination in the workplace. This course also presents an overview of US laws related to disability discrimination (including Title VI). It also covers reasonable accommodations for disabilities in the workplace.

Ethics and Code of Conduct (College and University) | 30 mins

This course will introduce you to the College’s Code of Conduct and challenge you to apply the code to a few scenarios. The purpose is to provide an overview of the College’s expectations of its members and representatives. The College expects its members and their representatives to adhere to the highest ethical standards, including honesty, integrity, respect for others, fair dealing, diligence, prudence and accountability in the use of the College’s resources.

FCRA: Overview | 30 mins

This FCRA: Overview online training course is designed for all consumer lending employees to learn the broad strokes of the Fair Credit Reporting Act (FCRA). The FCRA is a part of a group of acts contained in the Federal Consumer Credit Protection Act. It regulates the use of knowledge of consumer information by entities such as your organization, that produce, transmit, procure, and use this information. By taking this course, you will identify the provisions for using such information, such as medical information, in a compliant manner, which is also fair to the consumer.

Healthcare Fraud, Waste, and Abuse: An Introduction | 25 mins

This course introduces fraud, waste, and abuse in healthcare and explores their negative impact on healthcare organizations (including FDR organizations) and patient care. This course overviews compliance requirements for healthcare organizations to help prevent and address this improper conduct; it also provides guidance on how individuals can address suspected problems.

Human Trafficking Fundamentals (US – Focus) | 44 mins

There are approximately 25 million people in the world who are victims of human trafficking. This training explains the risk factors, types of trafficking, and methods used by traffickers. It appraises the methods used by unscrupulous or careless businesses and recruiters, and describes global, federal, and state laws and initiatives to prevent trafficking. The prevalence of trafficking in all industries is greater than most people realize, although it is more common in some. By knowing the warning signs, businesses can guard against involvement with this crime.

Human Trafficking: Introduction (US – Focus) | 17 mins

There are approximately 25 million people in the world who are victims of human trafficking. This training explains the risk factors, types of trafficking, and methods used by traffickers. It details the consequences to victims and society and provides an overview of global standards and US federal and state laws regarding business conduct.

Recognizing Money Laundering | 50 mins

Money Laundering is the process that criminals use to disguise the true origin and ownership of cash by introducing it into legitimate enterprises. This non-industry specific course will familiarize you with the Money Laundering process, the laws that make it illegal, and our legal responsibilities to help prevent it. Topics covered in this course include: the Money Laundering Cycle, U.S. money laundering laws, reporting requirements, structuring, red flags, and prevention.

Substance Abuse Awareness | 30 mins

Drug addiction is when an individual is involved in compulsive drug seeking and use, regardless of any negative health or social consequences. This compulsive drug use can cause employees to be more likely to miss work, be less productive, or even be involved in on-the-job accidents. This course discusses the effects of different types of drugs and alcohol as well as how to recognize and deal with symptoms of abuse.

U.S. Family Educational Rights and Privacy Act (FERPA) | 20 mins

This course covers the U.S. Family Educational Rights & Privacy Act (FERPA) and its requirements regarding handling and disclosure of certain student education records. All college and university employees, including faculty and administrators, need to understand FERPA and its restrictions in disclosing this information to third parties.

Wage and Hour Basics (Manager) | 30 mins

Compliance & Legal | Leaves of Absence

California and Federal Leaves of Absence | 90 mins

The practice of managing leaves has become one of the more complex and time consuming in the average HR practitioner’s world. With numerous legal issues, along with the choices available to employers, it is important that HR professionals have a good grasp of this topic.

Leaves and Accommodations (US) | 50 mins

This course provides an overview of the Family and Medical Leave Act (FMLA) and the Disabilities Act Amendments Act (ADAAA) in relation to work leaves and accommodations. It introduces both U.S. Acts and examines the organizations, institutions, and agencies that the laws apply to. The course outlines eligibility requirements and entitlements, along with how these Acts interact with other laws. Topics also include discrimination and retaliation, requests for accommodation, confidentiality, and privacy, return to work, and required documentation.

The course features narrated video with the ability for users to easily print a screen for further reference. Case studies are explored to provide practical application of learning concepts, and lesson quizzes are included for self-assessment.

Understanding the Family Medical Leave Act (FMLA) (Manager) | 45 mins

The course is designed for managers or supervisors whose employees may request or require leave. It provides an “advanced path” with more detailed information intended for FMLA leave administrators, such as staff responsible for designating and qualifying leave requests as FMLA qualifying. Users will learn about eligibility requirements, circumstances under which employees qualify for FMLA leave, pay and benefits that employees are entitled to while on leave, and responsibilities for record-keeping and posting notices regarding FMLA procedures.

Cybersecurity | Cybersecurity

Cybersecurity Awareness for Employees: Classifying and Safeguarding Data for Corporate and Personal Use | 30 mins

Failing to become cyber aware, failing to put measures in place that will protect our devices and network is also failing to protect our personal information, our place of business, and our customers. In this interactive online course we will discuss why classifying and safeguarding data is a priority that must not be ignored. We will also list the main types of classifications and state objectives for securing data.

Cybersecurity Awareness for Employees: Security Awareness Essentials | 30 mins

In our digital world today, attackers seem to be lurking behind every click of the mouse or tap on the screen. Many people forget that they are the keepers of their own security safety and the security safety of the institutions for which they are employed. In this interactive online course, we learn about the who, what, how, and why of security attacks. We discuss the potential losses associated with a successful security breaches by hackers and will understand the different way in which those security breaches can occur. Finally, we cover important actions you can take within your organization to limit security risks.

Cybersecurity: Browser Safety – Ten Ways to Protect You and Your Organization | 20 mins

In our digitally interconnected world, web browsing is an integral part of our daily lives, both personally and professionally. However, with cybercriminals targeting every facet of our online existence, maintaining browser safety is vital. Explore ten practical strategies to fortify your online defenses, from enabling website filtering and removing unnecessary add-ons to clearing cookies and discerning secure connections. Discover how to differentiate between authentic and suspicious websites, scrutinize embedded links, and keep your browser and apps up to date. Learn the significance of connecting to secure Wi-Fi networks and the risks of storing passwords. Finally, grasp the importance of ad blockers in countering malicious advertising. Empower yourself to be the first line of defense against cyber threats in your organization.

Customer Service | Customer Communications

Great Customer Service Communication | 15 mins

Exceptional customer service doesn’t happen by itself. Creating experiences that leave your customers feeling valued and satisfied takes effort, skill, and planning. In this course, you’ll dive deep into the secrets of managing great customer interactions. You’ll learn to identify key traits that define great messaging to customers. Finally, you’ll explore ways to make your service visible and tangible to customers. After this course, you’ll be ready to create unforgettable experiences that impress your customers and make them eager to spread the word about your exceptional service.

Influencing Through Rapport | 15 mins

How do influencers, such as celebrities, political leaders, and winning salespeople, build rapport with diverse audiences? Undoubtedly, they have a sense for connecting with people from all walks of life and skillfully guiding conversations toward their desired outcomes. In this course, you’ll learn how to adapt to others’ worldviews and use phrasing that influences others. You’ll also explore ways to lead and redirect conversations effectively for productive outcomes. Finally, you’ll apply networking techniques to enhance your professional influence and foster lasting relationships. After taking this course, you’ll be empowered to enhance your professional life with rapport-building and networking.

Customer Service | Customer Relationships

1 to 1: Customer Service Success | 45 mins

Research verifies that the only way to achieve customer loyalty is to meet and exceed their expectations. Every time you interact with a customer, you have a unique “moment of truth” opportunity to build the relationship or fall short. This module will help you understand your customers’ needs, so you can better serve them through each and every interaction.

Communication Skills for Handling Complaints | 14 mins

Do you ever find yourself feeling unsure or intimidated when faced with a dissatisfied customer? Skilled communication is the key, especially when it comes to handling complaints. In this course, you’ll assess your ability to listen to a customer with a complaint. You’ll learn to avoid common pitfalls of verbal communication and recognize the value of staying upbeat. Finally, you’ll discover tips for maintaining positive nonverbal communication, even in challenging situations. After this course, you’ll be ready to handle any customer complaint with ease and professionalism.

Influencing Through Rapport | 15 mins

Lean and Agile Concepts for Project Management | 60 mins

This course addresses the basic concepts of Lean and how they influence Agile and modern project management. The course will show how agile ways of working and managing projects emerged from and with the evolution of the core lean concepts and practices. PMBOK Guide – Seventh edition.

Meeting With Customers | 12 mins

The modern salesperson is professional, a great listener, and considerate of their customers’ needs. They make a great impression – one that inspires trust and confidence. This course is part of the Sales Excellence Series, a series created to provide new and experienced sales teams with the knowledge needed to be successful in a competitive marketplace. In this course, you will learn how to make a great impression and use active listening skills to connect with your customers. You will also learn how restating your customers’ needs can help you provide them with better customer service. After completing this course, you will inspire the confidence needed to make the sale.

Pause Before You Post, Text, or Email | 13 mins

You may be tempted to immediately reply to a social media post, text message, or email that catches your attention or upsets you. But it’s important to take time to pause before you type an emotionally charged response and send it. In this course, you will learn strategies to help you avoid unintended consequences when you write texts, social media posts, and emails. You will also recognize when it’s best to not send a message at all.

The Importance of Good Customer Service | 15 mins

Good customer service is essential for your business’s long-term success. In this course, you’ll explore the direct relationship between customer service and your company’s reputation. You’ll learn the importance of examining customer needs to enhance their purchasing experience and get strategies for creating lifelong customers with your company. By the end of this course, you’ll have the skills to increase customer loyalty and satisfaction. This course is part of the Customer Service Pocketbook series, a series that provides tools and techniques for ensuring the customer comes first.

Environment & Climate | Environmental Compliance

Asbestos Hazard Awareness | 20 mins

The purpose of this course is to increase awareness of asbestos hazards to help minimize employee exposure and risk of acquiring an asbestos-related disease, which therefore contributes to employee workplace safety. Completion of this course alone does not meet the intent of applicable regulations nor qualify an employee to collect samples or perform abatement activities.

Environmental Management Fundamentals | 20 mins

Upon completion of this lesson, the student will be able to identify waste management concepts, the hazards of environmental waste, the regulations in place to manage waste reduction and waste generation, and actions to take if a spill or release of hazardous material occurs.

Laboratory Safety | 35 mins

Designed to reflect OSHA requirements, this course helps laboratory managers and employees ensure that safety practices are in place and observed in the workplace. You will learn about the regulatory requirements of the employer along with employee rights related to exposure monitoring, medical assistance and record-keeping. We’ll discuss the need to identify all hazardous substances in your lab and the Personal Protective Equipment (PPE) that should be worn. We’ll also cover safe operation of laboratory equipment. Finally, you will discover how to respond in the event of an accident or injury. This course helps all employees in laboratory environments understand potential dangers and the safety precautions that should be in place to minimize risk of injuries and accidents.

Lead Awareness | 25 mins

Exposure to lead is extremely dangerous to the human body, causing lead poisoning in extreme cases. This course is governed by OSHA standards and provides students with vital health information. You will learn why lead is dangerous, how it enters the body, and how lead poisoning affects health. We also discuss the hazards of lead in the workplace, including the common sources of lead contamination. You will discover some sound practices for limiting exposure to lead using specific Personal Protective Equipment (PPE). This is an essential course for employees who know they work where lead exposure is possible, and for those who need to determine if there is lead present. It will help you limit exposure to safe levels and stay away from situations that could be hazardous to your health.

Lead Awareness: Overview | 13 mins

This course will help you recognize where lead is found, the occupational hazards and health effects of lead exposure, and the responsibilities that you and your employer have to minimize your lead exposure while on the job.

Mold and Mildew Hazards: Introduction | 6 mins

The goal of this course is to provide awareness of the hazards of mold and mildew and to instruct the learner on the actions to take if the presence of, or suspected exposure to, mold has occurred.

Environment & Climate | Hazard Communications

Chemical Hazard Communication | 40 mins

OSHA’s Hazard Communication Standard (HCS) requires employees to be provided with information on the chemicals and chemical hazards they are exposed to. This information must be provided through Safety Data Sheets (SDSs), container labels, and appropriate training. This course provides an overview of the hazards associated with chemical substances and mixtures, information on chemical container labeling standards and SDS formats, and safe work procedures to minimize the risk of harmful chemical exposures in the workplace.

Chemical Safety | 20 mins

Many workplace chemicals can cause severe injuries if handled incorrectly. In this course, we will explain how to protect yourself from exposure to hazardous chemicals. You will learn how to recognize hazards using the manufacturer’s label and the 9 pictograms standardized under the Globally Harmonized System (GHS). Next, we will explain conditions that can increase your risk of exposure and factors that affect a chemical’s toxicity. Then, we will discuss how to transport, store and dispose of chemicals safely on the job. Finally, you will learn the steps to take to protect yourself and your coworkers once a hazard has been detected, and what to do in case of emergencies, like personal contamination. After successful completion of this course, you will be prepared to identify and work with hazardous chemicals in a safe and responsible manner, and respond effectively to exposure incidents.

Crane and Hoist Rigging Safety | 32 mins

Definition of rigging and slings, importance of safe rigging, load considerations, types of slings, types of sling hitches, safe rigging practices, and commonly required personal protective equipment (PPE).

Explosive and Flammable Chemicals | 60 mins

A review of the U.S. Chemical Safety Board’s website shows a running scroll of chemical accidents in the news. Almost on a daily basis, there is a listing for a fire or explosion at an industrial site and many of these accidents are due to an explosive or flammable chemical. While production and use of these types of chemicals are essential to many industries, it is vital that they are handled properly to prevent the loss of life, property damage, or evacuations of nearby communities. Through this interactive, online course, a foundation for recognizing the classification of explosive or flammable chemicals will be provided. In addition, safe work practices for the storage and use of these chemicals will be presented.

Hazard Communication [Globally Harmonized System (GHS)] | 20 mins

Companies whose business activities involve the use of chemicals must have a written OSHA Hazard Communication Program to help employees identify and evaluate chemical hazards. In this course, you will learn about the need for container labeling and various other required warnings. We’ll also discuss Safety Data Sheets (SDS) and the worksite-specific training required to keep employees safe. You will learn about the possible effects of exposure to hazardous chemicals and the safety precautions that should be exercised to prevent such exposure. This OSHA-compliant course recognizes a recent Globally Harmonized System of Classification and Labelling of Chemicals (GHS) update. Successful completion will help employees recognize and understand the requirements of their own company’s hazard communication program, and how to use SDS and chemical labels to identify and evaluate chemical hazards.

Hazard Communication: Overview | 6 mins

The goal of this lesson is for employees to recognize and understand how to identify chemical hazards using the Globally Harmonized System (GHS) international classification of chemical hazards, label elements, and Safety Data Sheets. This course does not address the use of labels, markings or other communication methods that are employer or facility-specific and not within the scope of this lesson.

HAZWOPER: Operations | 60 mins

OSHA has established several levels of training under the umbrella of HAZWOPER (Hazardous Waste Operations and Emergency Response). HAZWOPER training is required for personnel that may potentially be exposed to hazardous materials and for those involved in spill cleanup operations. OSHA defines HAZWOPER through their General Industry Regulation Title 29, section 1910.120, also known as 29 CFR 1910.20. This regulation defines several operations where HAZWOPER training is required. The Operations portion of the HAZWOPER training will cover the following: levels of training which must be completed, emergency plans and hazardous waste informational sources, responses to various hazardous waste sources, medical surveillance programs,site monitoring, engineering controls and work practices, and PPE (personal protective equipment).

HAZWOPER: Safety and Health Program | 15 mins

HAZWOPER requires employers to have a written, site-specific safety and health program. The program must be designed to identify, evaluate, and control health and safety hazards and provide emergency response information. This module will provide an overview of the required safety and health program elements.

Heat Stress Symptoms and Prevention | 24 mins

Heat stress can take a number of different forms, including heat rash, heat cramps, heat syncope (fainting), heat exhaustion, and heat stroke. Each of these conditions has its own signs, symptoms, and treatments. This course will teach you to recognize each condition, and to know which ones require simple corrective actions, like taking a break, and which ones may require a trip to the hospital.

Personal Protective Equipment (PPE) Fundamentals | 10 mins

Depending on the work you do, you may be required to wear Personal Protective Equipment. This course provides the fundamental information you need about PPE commonly required by regulatory agencies. You will learn about the various kinds of workplace hazards that workers face and why specific types of devices are available to provide protection to the head, eyes and face, ears, body, lungs and extremities. Under OSHA, both you and your employer are responsible for adhering to on-the-job safety requirements. This course informs you of what to expect from your employer and how to select the right PPE for the job.

Preventing Spills | 26 mins

This course teaches employees how to prevent and respond to hazardous liquid spills in the workplace by identifying their sources, performing routine maintenance and inspections, following proper handling and personal safety procedures, performing risk evaluations, and taking proper actions in response to a hazardous liquid spill.

The Toxic Substances Control Act (TSCA) | 10 mins

In this course, you will learn about the Toxic Substances Control Act (TSCA), using the TSCA inventory to identify chemicals in the workplace, requirements for retaining files and reports related to allegations of environmental or health risks associated with toxic substances, and best practices for using Personal Protective Equipment (PPE) when working with and around chemicals.

Workspace Cleanliness | 5 mins

The goal of this course is to provide awareness to the learner about the hazards of a cluttered, unclean workspace and to identify practices to help eliminate clutter.

Environment & Climate | Hazardous Waste

Biosafety: Introduction | 20 mins

This course provides an introduction to biological safety and procedures to follow to minimize the risks associated with accidental and occupational exposure.

Hazardous Waste Management | 20 mins

Is your company handling its hazardous waste correctly? This course covers hazardous waste management guidelines for the safe and lawful storage and disposal of hazardous materials. To begin the course, we’ll define important hazardous waste concepts and classifications, as well as the associated regulatory standards. Next, we’ll outline the essentials of hazardous waste storage, transportation, disposal, and inspection program requirements. You will also learn about emergency preparedness, employee training, and recordkeeping requirements, along with methods for minimizing hazardous waste generation. Upon successful completion of this course, you will be prepared to follow and implement proper hazardous waste management practices at your organization.

HAZWOPER: Operations | 60 mins

Putting Sustainability Initiatives into Practice | 13 mins

A simple idea to be more sustainable could lead to the transformation of your business. Coming up with ways to be more sustainable is often the hard part. This course is part of the Sustainability Series, a series created to help organizations develop and implement sustainability practices that help their people, the planet, and their business profits. In this course, you will learn practical and effective ways your organization can be more sustainable in your workplace, environment, marketplace and community. By the end of this course, you will come away with a list of ideas that you can take back to your team to work into your sustainability action plan.

Resource Conservation Recovery Act (RCRA) | 15 mins

This course describes the purpose of the Resource Conservation and Recovery Act, or RCRA, and the responsibilities your facility has for compliance. It describes the different types of hazardous wastes, as well as how to handle and dispose of them safely.

Spill Prevention, Control, and Countermeasure Inspections | 30 mins

The purpose of the EPA’s SPCC (Spill Prevention, Control, and Countermeasure) rule is to prevent oil contamination of navigable waterways and adjoining shorelines. Facilities which store or handle sufficient quantities of oil are required to create an SPCC plan, which includes inspection and testing procedures and schedules. The purpose of SPCC inspections is to prevent oil discharges due to container and equipment failures. Personnel conducting the inspections are trained to look for signs of corrosion, leaks, brittle fracture, overflows, and other problems.

Stormwater Management | 20 mins

Learn the basics of stormwater management. This training course covers requirements for safe and lawful stormwater discharges and the associated compliance procedures you need to know. To begin, we’ll discuss regulations for stormwater discharges under the Clean Water Act and EPA, including National Pollutant Discharge Elimination System (NPDES) stormwater permits. Next, we will outline the basic elements of a Stormwater Pollution Prevention Plan. You will then learn Best Management Practices (BMPs) for preventing stormwater pollution, such as good housekeeping, smart fueling procedures, preventive maintenance, and sediment and erosion control. Finally, we’ll review spill response procedures designed to reduce the risk of potential stormwater pollution. This course is presented with clear instruction and engaging learning exercises. After completing the course, you will be ready to perform stormwater management practices at your facility to protect vital water supplies.

Transporting Hazardous Materials | 30 mins

Every day, hazardous materials are shipped in this country-materials that could threaten the safety of individuals, property, and the environment. These materials are transported by truck, by train, by air, and by water. Because of the risks posed by transporting hazardous materials, you need to know about the potential dangers and steps you must take to help protect yourself and others against them. In this interactive, online course, we’ll cover some general requirements associated with transporting hazardous materials. We’ll look at what’s meant by the term hazardous materials, and we’ll see how these materials are classified. We’ll also look at documentation and packaging that must be used when hazardous materials are shipped, and we’ll look at labels and placards used to identify hazardous materials.

Workplace Signs, Labels, and Tags | 9 mins

This course will provide you with a basic introduction to common types of safety signs, labels, and tags found in the workplace, and raise your awareness of their purpose and location, as well as your responsibility to understand and use the information they provide.

Human Resources | Disciplinary Action

Avoiding Wrongful Termination (Manager) | 40 mins

Employee Discipline (Manager/Supervisor) | 45 mins

Employee discipline is an important managerial responsibility. In this course, managers and supervisors will learn how to use a disciplinary system that corrects problem behavior and creates and maintains a productive, responsive workforce, while protecting the company from liability. Through interactive scenarios and exercises, managers will learn how and when to use informal versus formal disciplinary techniques, what the progressive steps of discipline are, the importance of documentation, and how to handle disciplinary meetings.

Human Resources | Leadership

A Manager’s Core Skills | 20 mins

In today’s fast-paced world, a manager’s job is not limited to managing resources but goes well beyond that in terms of developing their own and staff’s individual competence to achieve organizational goals and objectives. At its heart, the manager’s job requires several core skills. A manager must be equipped with soft skills like strong communication and interpersonal skills, problem-solving and decision-making, delegation, managing meetings and managing oneself. Whether you are new to management or want to brush up existing skills, this course delivers a rich learning experience.

Build Agile Transformation with Collaborative Teams | 20 mins

Agile is a great methodology for completing nimble projects quickly and iteratively. Goal setting can be more flexible throughout the project lifecycle, and delivering in bite-sized chunks can make it easier for adopters to accept new ideas. But agile projects can also pose their own set of problems when they’re used in large organizations. Ignore the collaborative demands of agile, and you could end up with outcomes you didn’t expect. Thankfully, researchers at Babson College have come up with 4 practices to enhance the performance of agile teams. Follow these, and your teams will run like clockwork, integrate seamlessly into your organization, and produce the results you’re looking for.

Communication and the Science of Great Team Building | 20 mins

What we usually consider to be elusive group dynamics that characterize high-performing teams – such as energy, creativity, and shared commitment – are actually observable, quantifiable, and measurable qualities. And as such, teams can be taught how to strengthen them. Following research from MIT Sloan School of Management, in this course, you will learn the defining communication characteristics of successful teams and 3 critical aspects of communication that affect team performance. You will also learn how to analyze your team and apply the findings to create a team that communicates and performs better.

Delegation, Goal Setting, and Monitoring | 13 mins

When you delegate a task, your delegate and the task outcome will benefit from a monitoring system that includes goal setting, check-ins, proactive problem solving, and risk mitigation. In this course, you will learn how to set SMARTER goals to help your delegate successfully complete a task. You will also learn tips for monitoring progress and dealing with issues and strategies for minimizing risk during the delegation process. By the end of this course, you will be ready to set-up a task monitoring system that sets your delegates up for success.

Employee Discipline (Manager/Supervisor) | 45 mins

Establishing Performance Goals and Expectations | 50 mins

Your employees perform best when they know exactly what’s expected of them. This course for managers will help you to establish ambitious yet achievable benchmarks for your employees. Discover how to create effective performance goals with clear measurement criteria that will help your organization meet its objectives. Then, you will learn how to refine the goals and expectations by tailoring them to the employee. Lastly, you will learn how to evaluate the employee’s performance and provide feedback and support. This narrated course includes links to supporting information, exercises and quizzes for an engaging learning experience. It also includes handy printable checklists, plans, and measurement tables to stay organized and on track.

Evaluating Your Onboarding Process | 14 mins

Creating a successful employee onboarding program takes time and effort. One of the most important steps is evaluating the onboarding process to make sure you’re reaching your goals. In this course, you will learn how to test the knowledge of your new hires to gauge the effectiveness of their training. You will learn how managers can evaluate employee performance using SMARTER goals. And lastly, you will learn how to conduct an exit interview to gain insight into the onboarding experience. After completing this course, you will have all the tools you need to evaluate and improve your onboarding processes.

Identify and Address Team Disengagement | 20 mins

When teams are engaged, not just in their work but in the team’s mission and in supporting each other, team success and productivity increases. So, it goes without saying that managers and leaders need to be able to identify disengagement and know how to rebuild engagement, in order to secure team success. But how can you do that? Well, research from Ashridge Executive Education at Hult International Business School has the answer. They have created a way to quickly and effectively pinpoint levels of engagement and the effect they have on team dynamics. In this course, we’ll be looking at that research to help you identify the level of engagement within your teams and form specific steps to build engagement, trust, and productive teamwork.

Implement Social Rules to Boost Collaboration | 20 mins

Team collaboration leads to new ideas, innovation, and performance improvements. Modern workplaces are increasingly diverse, which means that ordinarily, work groups will be composed of both men and women. Previous research has shown that mixed-gender teams can often feel inhibited in their expressiveness and can be afraid to offend the other group, leading to less collaboration and less effective teamwork. However, research from Cornell University, Haas School of Business (University of California, Berkeley), The Wharton School of the University of Pennsylvania, and other prestigious business schools, shows that imposing “politically correct” rules on a mixed-gender team boosts idea generation and increases collaboration. What does hinder the collaborative exchange of ideas is uncertainty. When people aren’t sure of the rules, they hesitate before volunteering thoughts and opinions. If you feel uncertain as to how to manage delicate work group dynamics, this course will help you on the path to defining guidelines for appropriate conduct.

Successfully Resolving Workplace Conflict | 20 mins

Unresolved workplace conflict can lead to bad things. Motivation and success can be damaged when colleagues start to generally dislike, or specifically disagree, with each other. In the very worst cases, conflict can even cause health or legal issues. Conflict can occur at, and between, all levels of the company. Based on research from multiple institutions including UCLA Anderson School of Management, Carnegie Mellon University, and University of Virginia Darden Business School, conflict can be expressed along two dimensions. Being able to identify the type of conflict expression will help you address that conflict in a way that supports a positive resolution. In this course, you will learn how to do that as well as implement a 5-step process to constructively address workplace conflict.

Teamwork Strategies for Leaders | 13 mins

Leaders, as they say, are not born, they are made. They come from different backgrounds, and they have different experiences, personalities and styles. What leaders do have in common is the willingness to learn and grow. This course is part of the Teamworking Series, a series designed to help team leaders build and manage high-performing teams. In this course, you will learn the difference between a manager and a leader and will be able to identify the qualities of strong leadership, including the ability to recognize potential conflict by observing group behavior. If you’re seeking to develop your own leadership skills, this is the course for you!

Wage and Hour Basics (Manager) | 30 mins

Human Resources | Performance Management

Structuring Your Performance Conversations | 14 mins

Are you ready to transform your performance conversations into powerful tools for employee success? Effective performance conversations are crucial in fostering employee achievement and motivation. In this course, you’ll explore the importance of thoroughly preparing for performance conversations to set a positive tone. Then, you’ll discover how to navigate these conversations with meaningful dialogue and a future-oriented perspective. Finally, you’ll gain insight into concluding performance conversations effectively to ensure the future success of your team members. After this course, you’ll have the skills to structure performance conversations that address current issues while laying the foundation for continued growth.

Human Resources | Wellness

Pandemics: Slowing the Spread | 24 mins

You will learn actions you can take to slow down the transmission of a pandemic virus, what you can do to prevent yourself from becoming infected with and transmitting cold and influenza viruses, as well as actions to take if you become infected. Specifically, you will learn about the coronavirus, symptoms of the COVID-19 strain, and what you should do if you feel sick.

Resilience and Stress Management | 5 mins

This course will introduce you to the positive and negative aspects of stress, how stress can affect you, and ways to manage it while developing and strengthening your resilience.

Pandemic Response | Pandemic Response

90 Seconds to Emotional Resilience | 10 mins

90 Seconds to Emotional Resilience teaches learners a simple framework for dealing with strong emotions. The 90-second rule, created by a renowned neuroanatomist, takes advantage of the brain’s wiring to provide a simple coping strategy for responding to challenging moments. This course explains how our brains process strong emotions and why these emotions can be so difficult to overcome. It then guides learners through a three-step process for validating an emotional response, labeling it, and allowing it to recede from the body. This 90-second process builds emotional resilience, a key skill for retaining composure and productivity in the face of obstacles.

Being a Member of a Virtual Team | 13 mins

Working virtually is becoming a new skill, and it’s crucial to know what makes for a successful team member of a virtual team. This course is part of the Virtual Teams Pocketbook series, a series that provides tips and tools on leading a successful, motivated team of people who work apart. In this course, you will learn about the expected skills of a virtual team member and how you can prepare yourself for these expectations. You will also learn how to deliver your best self to your team by using your past experiences and answering some specific questions to help alleviate any of your initial concerns. By the end of this course, you should be able to identify how you can deliver your best self as a member of any future virtual team.

Cold, Flu, and Transmissible Illness Prevention | 8 mins

The purpose of this lesson is to educate learners on actions they can take to prevent contraction of and transmission of cold and influenza viruses, as well as actions to take if they become infected.

Disinfecting the Workplace for COVID-19 | 9 mins

In this course, you’ll learn to recognize the difference between cleaning and disinfecting, which products are effective against COVID-19, and how to use them correctly and safely. You’ll also learn the steps you can take to help prevent the spread of COVID-19 in your workplace once you’ve cleaned and disinfected your work environment.

Establishing Trust in Collaborative Work | 14 mins

Effective collaboration requires seven collaborative habits: purpose, humility, connectivity, curiosity, disagreement, control, and trust. Trust is central to each of these habits and the most important. In this course, you will learn about the two sources of trust in collaborative work. You will also learn how to establish trust when collaborating virtually and in cross-cultural teams. By the end of this course, you will be able to identify how you can personally use trust to improve your collaborative work.

Fostering Trust and Communication in Virtual Teams | 18 mins

Virtual teams have specific challenges that in-person teams don’t face. Because virtual team members can’t run into each other in the break room, or drop by each others’ desks to discuss a work issue, a virtual team has to be very intentional about how the team communicates, collaborates, and builds trust. This course is part of the Virtual Teams Pocketbook series, a series that provides tips and tools on leading a successful, motivated team of people who work apart. In this course, you will learn the steps to creating a great virtual team kick-off meeting, how to establish clear guidelines for communication and working together, and ways to build trust between team members.

Leading a Virtual Team | 16 mins

Leadership is not about following a manual, a set of rules, or being like others. It’s about developing your own unique way of leading, one that convinces others to follow you. In virtual teams, being a leader has different challenges than face-to-face teams. This course is part of the Virtual Teams Pocketbook series, a series that provides tips and tools on leading a successful, motivated team of people who work apart. In this course, you will learn about the traits and skills of a successful virtual team leader and how to encourage teamwork among your virtual team members. Finally, you will get a set of questions you can answer to help you lead a virtual team successfully. By the end of this course, you should be able to identify your specific traits and skills to be a successful leader for your virtual team.

Risk Assessment | 20 mins

The goal of this course is to provide an introduction to risk, risk assessment, and risk control, in order to minimize the consequences of risks associated with laboratories and maker spaces.

Risk Management and Your Organization | 30 mins

Designed for all employees, this course outlines the main features of an effective risk management policy that will assist your organization in achieving its objectives. It describes the responsibilities of different members and teams, as well as the key principles that are used to guide risk management. The course covers the Risk Management Framework, which is used to identify, assess and manage risks, in depth. Tips on how to use this framework strategically in your own organization are included. This course includes links to supporting information and quizzes to test your understanding of the material.

The Basics of Crisis PR | 11 mins

One of the biggest mistakes organizations make is that they aren’t prepared for a crisis. Then when a crisis hits, it’s a mad scramble to execute a plan, which could actually make the crisis worse. In this course, you will learn about the importance of getting in front of a potential crisis before it happens and how to create a Crisis PR plan when you can’t.

Professional Development | Meetings

Meetings That Get Results | 30 mins

Maximize the productivity of your meetings by preparing in advance to ensure an efficient flow of information and effective contribution of participants. First, you will learn the 3 stages to running a successful meeting. Then, you will learn how to prepare an agenda that values participant time, produces results, and keeps attendees engaged. By the end of this course, you will know how to plan an effective meeting from start to finish while drawing the best out of your participants.

Running Successful Meetings | 20 mins

Meetings are important for teams to exchange information and make decisions. But they can also be a drain on productivity and absorb productive hours from multiple people. In this course, learn some of the signals of an effective meeting as uncovered by research from MIT: when you’re nearing a decision, how long you should run meetings, and ways to drive meetings to effective decisions more quickly and save time on everyone’s busy calendars.

Professional Development | Workplace Skills

Accessible Digital Content | 60 mins

This Accessible Digital Content online training course is designed for employees responsible for internal and/or external communication materials. This course explores how to increase the accessibility of digital documents, spreadsheets, presentations, email, and online content. Following accessibility guidelines ensures full participation by all members of society and allows everyone to experience and navigate online content using assistive technologies and communication supports.

Are You Really Listening? | 45 mins

Effective listening is a significant part of the communication process. Communication cannot take place until and unless a message is heard and retained thoroughly and positively by the recipient. Developing effective listening skills helps to improve productivity and interpersonal relationships at work. In this course, you will learn how to improve your listening, listen to others while remaining empathic and non-judgmental, and follow a speaker’s points. You also will learn how to overcome your listening blocks and respond appropriately to others.

Barriers to Effective Communication | 14 mins

Communication is a skill that takes continuous practice in order to be effective. However, some failures of communication occur due to specific communication barriers. This course is part of the Communicator’s Pocketbook series, a series that explains how to make you more aware of your communication style and how to improve it. In this course, you will learn to identify three different types of communication barriers: personal, organizational, and process barriers. You will also learn a process to overcome these barriers. By the end of this course, you will be able to have the skills to identify your own communication barriers and make a plan on how to overcome them.

Business Writing: Being Effective | 60 mins

Enhance your writing skills with this professional training course outlining expert techniques for researching, writing, and revising pointed and polished business communications. we’ll cover formal and informal research methods, tips for generating ideas, and how to organize your data for clarity and impact. Once your ideas are ready to be written down, we will show you how to craft clear and compelling sentences and paragraphs, and edit your work for accuracy, grammar and syntax.

Communicating with Senior Staff | 12 mins

Whether you work for an organization with a traditional hierarchy or one with a flatter structure, you will be interacting with senior staff in some capacity whether they initiate the communication or you do. Cultivating a friendly but respectful relationship is important. In this course, part of the Managing Upwards series, you will learn the basics of communicating with senior staff and how to run an effective meeting. When you schedule and conduct a meeting with them, you will need to consider timing, plan carefully, and stick to the allotted time. You will learn tips to impress and influence while meeting with senior staff and ways to avoid confusion and misunderstandings by enhancing your listening skills.

Conflict Resolution | 40 mins

Improve your understanding of the causes and impact of negative conflict, and gain management and resolution strategies that lead to a more positive and productive work environment. While not all conflict is negative, unresolved conflict in the workplace can lead to lower productivity, decreased profits, and create a negative atmosphere at work. In this course, you will recognize what negative conflict is and explore the personal factors that can affect people’s response to conflicting situations. You will also learn about classic approaches to conflict resolution and discover new strategies to resolving conflicts.

Creating the Right Atmosphere for Difficult Conversations | 13 mins

The success of difficult conversations can be determined in the first few moments of interaction. If you can handle these initial moments appropriately, your conversation can have a positive outcome for you and the other person. In this course, you will learn ways to create the right atmosphere for any difficult conversation. You will first identify your style when approaching conflict. Then, you will identify some specific things to consider when planning how to start your conversation. Finally, you will learn how you can use mirroring to build rapport during your conversation. By the end of this course, you will have the confidence to enter your next difficult conversation. This course is part of the Tackling Difficult Conversations Pocketbook series, a series that provides confidence-building tips and techniques to help you discuss difficult issues and tactfully deal with people’s emotions.

Critical Thinking and Problem Solving | 35 mins

Learn an effective 7-step strategy for solving problems and use critical thinking skills to come up with the best solutions and outcomes. Being a good problem solver is a valuable skill for the workplace. In this course, you will learn how to define a problem, consider solutions and anticipate outcomes, select the best strategy, and evaluate and measure the results. You will also gain helpful tips, such as how to brainstorm and collaborate with colleagues to generate more effective solutions. This 35-minute course includes engaging narration, self-diagnostic tools, quizzes and a final test for a complete learning experience. Empower your employees by helping them strengthen their critical thinking skills and solve problems.

Develop Empathy and Gain Influence by Listening | 20 mins

Listening is one of the most underrated business communication skills. While most of us like to share our knowledge, you can gain more influence and develop deeper connections with your co-workers by practicing active listening. Research from Columbia Business School finds a direct connection between listening and one’s ability to influence others. Good listening skills are related to the ability to persuade others, direct meetings, and turn conversations in your favor.

Developing Great Customer Service Skills | 13 mins

Excellent communication skills are essential for delivering exceptional customer service. In this course, you’ll explore the importance of effective communication for providing great customer service. You’ll also explore effective communication strategies and how to use active listening to better understand customer needs. By the end of this course, you’ll be equipped to deliver outstanding service to all customers.

Effective Presentation Skills | 30 mins

Prepare to become a more composed, self-assured, and charismatic presenter with this insightful training course outlining valuable presentation and public speaking techniques. The course explains in clear detail what it takes to prepare and deliver a top-notch presentation. Learn how to overcome anxiety, boost your confidence levels, and hone the right mannerisms and tone to convey your message for maximum impact. Discover expert tips for preparing handouts and visuals, optimizing your presentation delivery, and handling audience questions. The 30-minute course comes complete with instructive videos, engaging activities, inline quizzes, flash cards, glossary terms, downloadable reference documents, and a final exam for an enriched learning experience.

Effective Use of Email in the Workplace | 20 mins

Email is a powerful communication tool that transcends time zones and continents. Its applications are wide-ranging and it can contribute greatly to productivity if used appropriately and effectively. This course will show you how to write compelling and concise emails, successfully manage your email, and know when email should or should not be used. You will also learn how to overcome the risks associated with email, such as lost productivity, legal issues, security breaches, viruses, and junk email.

E-mail Etiquette | 25 mins

Maintain professional communication in the workplace by learning the rules of email etiquette and how manage your email more efficiently. Send clear and concise messages by following proper style, formatting and the general principles of good communication. You will also learn how to reduce clutter and time wasters by following best practices for email management. This interactive course features video, audio narration, and activities for an engaging learning experience.

Essentials of Six Sigma | 45 mins

Six Sigma is recognized as a strategy that utilizes data gathering and statistical analysis to evaluate process performance and isolate sources of defects. This course covers the basic concepts of Six Sigma, it’s management methodology, and the techniques and tools needed for process improvements in order to help businesses run more efficiently.

Establishing a Culture of Trust | 15 mins

Who do you trust? Is it your parents? Your boss? Bank manager? Lawyer? No, hang on, I’ve got it: That guy at the realtors’ office who told you the cracks in the foundations were nothing to worry about? Well, maybe not that last one. The fact is, trust needs to be earned. If you go around putting your trust in people who haven’t earned it, then you’re likely to get hurt. If you’re running a business, for example, you simply can’t just trust that your customers are going to pay their invoices on time. Nope, you need to do some due diligence and find out their reputation. You weigh up the risks involved and make your decisions based on evidence rather than intuition. If you didn’t, you probably wouldn’t be in business for long. But within your team, it’s especially important to make the effort to build trust. This course will explain how. We’re going to take a look at: The benefits of trusting each other; Steps to establishing a culture of trust; and How to avoid the downward spiral of trust. Why take this course? When you establish a culture of trust internally, you will find it easier to foster trust with external clients, you will increase loyalty and improve communication within your business too. We’re here to help, trust us.

Fire Prevention and Emergency Action Plans | 30 mins

A safe means of escape is crucial when it’s necessary to quickly evacuate a building. This course will provide examples of some previous egress tragedies that well help you to understand critical means of egress requirements. You will learn how to develop an emergency action plan and a fire prevention plan that may be implemented in your facility so you can be ready if disaster strikes.

Impactful Presentation Skills | 12 mins

Your audience can form a positive or negative opinion about you based on your communication and presentation skills. Strong presentation skills allows you to make the greatest impact on your audience. This course is part of the Impact and Presence series, a series designed to help people maximize their presence and create a powerful impact on the people with whom they interact. In this course, you will learn different approaches you can use when giving a presentation, along with the five do’s and don’ts of presenting. You will also learn ways to create a memorable virtual presentation. By the end of this course, you will be able to bring your boldest presence to the stage to impact and engage your audience.

Increasing Your Impact During Difficult Conversations | 14 mins

Appearing powerful and authoritative is important for making an impact on others during difficult conversations. But how can you do this? In this course, you will learn some specific techniques. First, you will learn about the importance of using your body language to present yourself with more confidence. You will also learn ways to ask more effective questions to persuade others. Finally, you will identify how to tailor your language to motivate others to participate in your conversations. By the end of this course, you will have a toolkit to tap into when you need to make a stronger impact during any difficult conversation. This course is part of the Tackling Difficult Conversations Pocketbook series, a series that provides confidence-building tips and techniques to help you discuss difficult issues and tactfully deal with people’s emotions.

Interviewing Skills for Managers: Conducting an Interview | 25 mins

Master the art of leading effective interviews. This management training course provides you with techniques and strategies for getting telling results that reveal the best applicants. In this course, we’ll outline key interview steps and procedures, including gathering job information and setting up interview details. You will learn how to carry out interviews that are fair and lawful, and discover tips for developing questions, assessments, and evaluation criteria to streamline the interview process.

Lead the Way: Building Leadership Capability | 30 mins

Drive your organization’s future success by knowing how to build an effective internal succession plan that continually produces strong leadership candidates. In this course, you will learn the 7 strategies needed to grow your base of up-and-coming leaders. A short self-assessment helps you understand your business’s strengths and shortfalls in this area, and you will learn what it takes to introduce a succession plan that actually works.

Legal Aspects of Interviewing and Hiring | 40 mins

The pre-employment process (i.e. recruitment, interviewing and hiring) is filled with legal pitfalls. As such, individuals involved in the recruitment, interviewing and hiring process need to be familiar with effective techniques and knowledgeable of federal, state, and local laws restricting hiring practices that could be considered discriminatory or invasions of privacy. This course discusses legal issues related to job descriptions, recruitment methods, background checks and offers of employment, as well as interviewing, testing, and evaluating candidates.

Listen Up! Handling Employee Concerns (Mini-Module) (Manager) | 10 mins

A strong ethical culture requires that all staff are comfortable with raising concerns and managers are skilled in effectively receiving and responding to these concerns. This mini-module addresses a manager’s duty to “listen up,” which involves carefully listening to employees’ concerns and taking action, as warranted, to address the concerns reinforce management’s commitment to a speak-up culture.

Managing Information Overload | 30 mins

Information overload leads to chaos and frustration; it actually eats up productive work time and leaves very little room to enhance productivity and creativity. However, this kind of clutter is manageable. This course explores easy-to-use strategies to manage information overload, to file information, to find information, and to control all sorts of information inflows.

Powerful Presentations | 30 mins

The key to a powerful presentation is all in the preparation. In this course, you will gain the tips and strategies you need to create and deliver effective presentations. You will discover the key factors that influence presentation quality and learn how to develop content that motivates, persuades, educates and captivates audiences. Find out how to use media to enhance your presentations, improve your presentation delivery and engage audiences, discover the importance of a call to action, and much more.

Preparing for Difficult Conversations | 16 mins

Many people worry about the potential pushback they may encounter during difficult conversations but do nothing to prepare for it. In this course, you will learn three ways to prepare. First, you will learn the importance of creating clear objectives for your conversation. You will also learn about your emotional bank account and how it impacts your relationships with others. Finally, you will be introduced to the ego state model to help with managing your style and tone. By the end of this course, you should have the tools to create a constructive atmosphere for managing any difficult conversation. This course is part of the Tackling Difficult Conversations Pocketbook series, a series that provides confidence-building tips and techniques to help you discuss difficult issues and tactfully deal with people’s emotions.

Prioritizing Decisions and Taking Action | 12 mins

It may be difficult to take that final step toward making a decision, even after you’ve conducted a detailed analysis of the issue and identified options. This course is part of the Decision-Making series, a series designed to help managers and leaders identify issues and make balanced decisions that add value. In this course, you will learn techniques for making a decision when there are multiple options available and explore the relationship of stakeholders with the decision-making process. You will also learn the steps for implementing a decision and how to review the decision post-implementation. By the end of this course, you will know how to handle the challenges that contribute to last-minute decision-making hesitancy so that you can successfully turn that decision into action.

Professional Etiquette | 39 mins

In this course you will learn strategies for professional etiquette both in the workplace, and with your online presence. We will cover strategies for professional appearance, communication, collaboration, setting professional standards, professional disagreement, and advancement.

Putting Sustainability Initiatives into Practice | 13 mins

Social Media Ethics | 15 mins

The rise of social media has impacted society and culture, including the workplace, in profound ways. By revolutionizing the way people communicate and socialize, social media offers many opportunities and benefits to individuals and to organizations. It also raises many challenging ethical and legal issues. This course provides an overview of social media ethics in the workplace.

Staying Focused in Meetings | 9 mins

You’ve probably found yourself distracted during meetings and unable to focus on the topic at hand. There are a variety of reasons for why you may lose engagement in a meeting. But there are also a variety of ways to help you re-engage. In this course, you will learn strategies to help you re-energize and re-focus in meetings. Once you’ve completed this course, you will be able to identify your reasons for disengagement and apply behaviors to help you stay focused in your next meeting.

Team Building Activities for Challenged Teams | 12 mins

As team members become more comfortable, team dynamics may shift in negative direction. During this “angry” or storming stage of development, strong leadership is required to move challenged teams to a more productive stage of development. This course is part of the Team Building series, a series designed to help leaders improve the performance of their teams with team building activities at every stage of team development. In this course, you will learn the traits of teams in the angry stage, and what management style works best to lead them. After taking this course, you will have three activities to help your team move past their challenges into a stage that is productive and collaborative.

The Customer Perception Ladder | 15 mins

Reaching new heights is an essential goal when developing and managing relationships with your key accounts. The defining factor in your success as a key account manager is how your customers perceive you. This perception is illustrated in the customer perception ladder. In this course, you will learn the importance of “perception” in the customer perception ladder. You will also describe the differences between the four levels of the ladder and get practical steps to help you move up it. By the end of this course, you should be able to identify your current level on the customer perception ladder and plan practical steps for moving up it.

Turning Feedback Into Behavioral Change | 14 mins

Even with good intentions, there are many factors that influence whether your employees will implement your feedback. This course is part of the Feedback Pocketbook series, a series that helps managers and team members create effective and engaging feedback conversations. In this course, you will identify the factors that influence intentions and help shift them to behavioral change. You will examine techniques for strengthening commitment while giving feedback and also implement strategies for making regular feedback more effective. By the end of this course, you will have the tools to support your team and their career goals.

When and How to Use Texts, Emails, and Calls to Communicate | 16 mins

When you are communicating with someone via phone, text, or email, you are asking for a very precious commodity — their time and attention. As important as these tools are to modern communication, especially as the hybrid workplace becomes more commonplace, many people just don’t seem to wield these tools the right way. In this course, you will learn when text, email, or a phone call is the best tool for the job and the tricks to making your communication stand out. By the end of this course, you will be on your way to call yourself a communications master!

Why Culture Counts | 11 mins

Technology is bringing us all closer together and business is truly global. Working with people from different cultures is now a common part of work. We each see the world differently; our filters have been directly influenced by our personal background. As part of the Cross-Cultural Business series, this course provides examples of how culture affects perceptions, behaviors, and relationships. You will examine real and fictional examples of opportunities to take culture into account when planning projects. Tips on developing a code of cross-cultural conduct are shared along with ways you can learn about the culture and beliefs of business partners.

Writing Effective E-mails | 30 mins

This course teaches you how to write professional emails that are clear, persuasive, and easily understood by your clients and colleagues. Learning to write effectively can save you time and demonstrate your capabilities and your company’s credibility. In this course, you’ll learn how to improve the quality of your writing by applying the 5 principles of strong communication. The course includes several scenarios and examples to show you how to apply these effective writing techniques and principles in your own professional emails.

Workplace Safety | OSHA & General Safety

Behavior Based Safety (BBS) | 21 mins

Implementing a Behavior-Based Safety (BBS) program can improve your work environment in a number of different ways. In this course, we’ll explain how behavior-based safety works and why it matters. Next, we’ll outline a six-step process that will help you implement your safety program successfully. Finally, we’ll provide a practical case study to help you understand how your new knowledge can be applied to a real-life situation. Upon successful completion of this course, you will know how to design and implement a behavior-based safety program to help minimize the risk of workplace injuries and promote a safer work environment for all.

Benzene: Handling and Storage | 60 mins

This course will review the information required to safely handle benzene. Benzene is a flammable organic liquid that is classed as a potential human carcinogen. Training will discuss the production and use of benzene in manufacturing processes. The applicable regulatory requirements will be reviewed. The physical and chemical properties will be covered to help ensure safe handling practices. Potential exposure mechanisms, symptoms of exposure, and the use of personal protective equipment are topics for consideration. The requirement for storage, handling, and transportation of benzene will be included in the training.

Bloodborne Pathogens (BBP) | 20 mins

This lesson will teach you to minimize your risk of exposure to bloodborne pathogens in the workplace as well as how to respond to a potential exposure.

Chemical Hazard Communication | 40 mins

Chemical Safety | 20 mins

Cold Stress | 15 mins

Prepare to work in cold conditions by increasing your awareness of the signs and symptoms of cold stress, which includes hypothermia and frostbite. In this course, we’ll review the most common forms of cold stress so you can easily identify them. In particular, you will learn the signs and symptoms of hypothermia, frostbite, trench foot, and chilblains. You will also learn about safe work practices to prevent cold stresses and discover how to respond in the event of a cold injury. Upon successful completion of this course, you will know the different forms of cold stress as well as how to prevent and treat them.

Compressed Gas Safety | 21 mins

This OSHA-compliant course teaches learners how to minimize or prevent hazards associated with compressed gas cylinders. To begin, you will learn about the main components of a compressed gas cylinder and the serious dangers they can pose to employees. Next, we’ll discuss the safety precautions you should take before, during and after working with compressed gas cylinders, including when to inspect or restrict your lines, piping, and fittings. Finally, we’ll explain how to move and store your gas cylinders safely. This course provides essential information on how to safely use, transport, and store compressed gas cylinders to prevent workplace accidents and injuries.

Confined Spaces | 25 mins

This course explores the OSHA standards that apply to confined spaces, the dangers and hazards associated with confined spaces, the entry requirements of permit and non-permit confined spaces, and the roles and training that are required for workers.

Construction: Fall Protection | 40 mins

This course provides essential safety training on fall hazards and fall protection, preparing construction employees to work safely on elevated sites. In this course, you will learn about the four types of hazards related to falls: falls, electrical hazards, caught-in hazards, and struck-by hazards. The course also provides an illuminating discussion on fall dynamics, explaining how even short falls can result in serious injury. Next, you will learn about the different types of fall protection systems, body support devices, fall restraint, and arrest systems available to ensure your safety. Upon successful completion of this course, you will be ready to work safer by adhering to workplace safety standards and requirements regarding fall protection. We’ll review your employer’s responsibilities regarding your health and safety, as well as your own.

Construction: Fall Protection | 40 mins

Contractor Safety | 60 mins

This module provides you with a brief overview of the roles and responsibilities when dealing with contractors or service providers. Safety rules must be observed by all contractors. The safety rules, standards and company policies must be followed by all contractors. This module provides clear definitions, and outlines roles and responsibilities concerning all contractor activities.

Crane and Hoist Rigging Safety | 32 mins

Electrical Safety Awareness | 30 mins

Electrocution is the fifth leading cause of workplace fatalities. Recognizing and understanding the nature of electrical hazards and taking proper precautions to prevent related injuries can be a matter of life or death. This course presents an overview of electrical energy, the hazards of systems operating at 50-600 volts, and workplace practices to prevent injuries, fires, and arc flashes. This course is not designed for individuals working on higher voltage systems.

Electrical Safety: General Awareness | 17 mins

We’ve come to depend on electricity in nearly every aspect of our lives, which is why it’s more important than ever to use safe practices to prevent electrical accidents – which can be fatal – from happening. Designed for employees who use electricity or work near electrical sources, this course provides you with the knowledge you need to prevent electrical accidents in the workplace or at home. In this course, you will learn the basics of how electricity works, the primary hazards associated with electricity, safety controls and practices to prevent electrical accidents, and how to respond to electrical emergencies including shock or fire.

Electrical Safety: General Awareness | 17 mins

Emergency and Fire Preparedness | 25 mins

This course creates awareness about the dangers of fire and other emergencies, provides an overview of the requirements for emergency action and fire prevention plans, and touches on best practices for responding to alarms and practicing preparedness through drills. This course does not cover how to prepare for hazardous waste material emergencies or responses such as cleanup.

Employee Safety Orientation | 23 mins

This course will inform you of the importance of following safe practices in the workplace. Additionally, it covers some preventative measures that will protect you from hazards and how to respond if an emergency should occur.

First Aid: Bleeding Emergencies | 30 mins

There are certain cases when a person is bleeding that are always emergencies. These include extreme blood loss, amputations, abdominal evisceration wounds, sucking chest wounds, and internal bleeding. This course covers the importance of calling for emergency medical assistance in these situations and lists the appropriate steps of first aid to provide.

First Aid: Bleeding Emergencies | 15 mins

People can have difficulty breathing for many reasons; these can be universally referred to as breathing emergencies. Breathing emergencies can be caused by choking, a punctured lung, an allergic reaction, exposure to chemicals or other toxins, asthma, and other causes. In this course you’ll learn about the causes of breathing emergencies, symptoms of breathing emergencies, how to provide first aid, and get guidance on calling for emergency medical assistance.

First Aid: Poisoning | 15 mins

The word “poison” is a general term used to describe a substance that can cause illness or death. Poisons can include many things, including medicines, drugs, household products, workplace chemicals, plant and animal toxins, and gases. Poisons can be ingested, inhaled, injected, or absorbed into the body. This course explains what poisons are, lists some common poisons, gives tips for preventing exposure to poisons, explains the importance of contacting a Poison Control Center in the event of a poisoning, and explains first aid procedures for poison exposures.

Flammable Liquid Safety | 10 mins

Designed for employees who regularly use flammable liquids as part of their responsibilities, this course provides a deeper understanding of potential hazards involved in their use. When not used properly, flammable liquids such as gasoline and other fuels, as well as certain cleaners and solvents, can result in hazards like fire, explosion, and contamination resulting in health issues. The major sections in this course cover the definitions and terms related to flammable liquids, hazard recognition, safety requirements, storage, flashpoint protection, and the necessity for inventory inspections. Successful completion of this course helps employees understand the dangers and consequences of improper use of flammable liquids. Learning safe procedures for using and storing them helps to keep everyone in the workplace safe. The course satisfies the requirements of OSHA 29 CFR 1910.106 Flammable and Combustible Liquids.

Flammable Liquid Safety | 10 mins

Forklifts: 01. Fundamentals | 15 mins

This course is the first in a five-course series, designed to provide employees with an awareness of the federal safety regulations for operating a forklift. The five-course series fulfills the formal-instruction portion of forklift operator certification training, and is designed to precede practical operator training and site-specific training. The regulations for operating a forklift, also referred to as a powered industrial truck, are outlined in 29 CFR 1910. This course presents some fundamental information about operating a forklift, including the differences between driving a forklift and driving a car, the most common hazards associated with operating a forklift, and the training requirements to operate a forklift.

Globally Harmonized System (GHS) Hazard Communication: Overview | 5 mins

Ensure you know how to read and understand critical hazard communication in your workplace. This concise course provides an overview of Globally Harmonized System (GHS) chemical labelling and warnings. We’ll begin the course by outlining the basic requirements of a hazard communication program. Next, we’ll review GHS pictograms and the hazard classes they represent. You will also learn how to find important hazard information on manufacturer’s labels and Safety Data Sheets that can protect you from dangerous exposure incidents. Finally, we’ll discuss your employer’s obligation to provide hazardous chemical training. This course is presented with engaging, interactive content for a user-friendly learning experience. By the end of the course, you will be proficient in hazard communication safety essentials.

Hand and Power Tool Safety | 20 mins

The purpose of this course is to train employees whose work includes the use of hand and portable power tools to recognize the potential hazards associated with these tools’ use and demonstrate proper procedures which will enable them to avoid workplace accidents. Tools to be covered include manual, electric, pneumatic, liquid-fueled, powder-actuated, and abrasive wheel tools.

Hand and Power Tools | 23 mins

The power to recognize and avoid injury is right at your fingertips. This course covers information on hand tools and power tools, including electrical, pneumatic, hydraulic, liquid fuel, and powder-actuated power tools. Topics covered include general tool safety, maintenance, guards, best practices, and operating guidelines.

Hazard Communication [Globally Harmonized System (GHS)] | 20 mins

Healthcare: Personal Protective Equipment (PPE) | 20 mins

This course, intended for healthcare employees, covers Personal Protective Equipment (PPE) practices that protect the safety of employees and patients alike. To begin, we’ll discuss the purpose of PPE and outline OSHA and CDC requirements and recommendations for its use. Next, we’ll review PPE selection factors and recommended PPE usage procedures, including the order for putting on PPE. Finally, you will learn guidelines for the proper removal, maintenance, and disposal of PPE. Upon successful completion of this course, you will be prepared to follow key PPE safety principles and practices as a healthcare employee.

Heat Stress | 15 mins

Working in an overly hot environment can cause a range of illnesses and injuries. This course shows you how to identify, prevent, and treat heat stress. We’ll review the different types of heat stress, including heat cramps, syncope, heat rashes, heat stroke, and heat exhaustion. Then, you will learn about the causes, symptoms, and effective treatment of each one. We’ll also provide general guidelines for preventing heat stress, such as using daily heat index values to gauge risk and wearing appropriate clothing. Upon successful completion of this course, employees will know how to identify, prevent, and treat heat stress to ensure their on-the-job safety.

Hydrogen Sulfide (H2S) Safety | 10 mins

This OSHA-compliant course covers hydrogen sulfide hazards and key safety practices for preventing exposure. To begin, we’ll outline the properties of hydrogen sulfide and which industries have special safety concerns. Next, we’ll discuss the hazards and health effects of exposure to hydrogen sulfide, so you know the risks. Finally, you will learn about hydrogen sulfide detection, monitoring, warning, and protection methods, and appropriate emergency response. This course is presented with clear instruction, helpful visuals, and engaging user-interactivity. Upon successful completion of this course, you will be proficient in crucial hydrogen sulfide safety principles that could save your life.

Incident Investigation (Manager/Supervisor) | 40 mins

This OSHA-compliant course outlines how managers should deal with an incident properly, from initial discovery to reporting. The information provided helps you prepare for any workplace incident, so that you can react quickly and efficiently. We discuss four topics which include the reasons why you would conduct an investigation, the procedures you would follow, conducting interviews with those present during the incident, and creating a post-incident report. This course is essential learning for managers – even those who have not yet encountered a serious incident in the workplace. The Occupational Safety and Health Administration (OSHA) regulation referenced in this course is CFR 1910.119 (m) (1): Accident Investigation.

Laboratory Safety | 35 mins

Ladder Safety | 45 mins

Ladders are valuable tools, but they also put you at risk for potentially serious injuries. This training course highlights the dangers of ladder use and outlines key safety practices. We’ll discuss common types of portable ladders and how to select the appropriate ladder for your task. You will also learn how to inspect portable ladders, set them up safely and securely, and follow safe-use standards and procedures.

Lead Awareness | 25 mins

Machine Guarding | 20 mins

Machine safeguards are essential to prevent workplace injuries. This course introduces you to the various types of machine safeguards and their requirements, so you can prepare to work safe. First, we’ll review the common hazards and injuries associated with machinery use. You will learn about the different methods for safeguarding machinery, the factors that may impact how a machine is safeguarded, as well as the requirements safeguards must meet to work effectively. Next, we’ll introduce you to the specific types of machine safeguards you may encounter on the job, including barrier guards and safety devices. Lastly, we’ll discuss user requirements for using guarded machinery, such as on-site training and appropriate clothing. By the end of this course, you will have a better understanding of the hazards associated with machinery use, the types of machine safeguards, as well as your rights and responsibilities when working around guarded machinery.

Mobile Elevating Work Platform (MEWP) Safety | 45 mins

Mobile Elevating Work Platforms (MEWPs) can provide temporary elevated workspaces as an alternative to ladders or scaffolding. Due to the potential hazards of working at height, the American National Standards Institute (ANSI) and Canadian Standards Association (CSA) have developed standards related to MEWP design, construction, and use. This course covers the 2018 ANSI A92 and CSA B354 standards for MEWP operators and occupants. It covers MEWP Group and Type designations, as well as MEWP design, use, and training requirements.

Mobile Elevating Work Platforms (MEWP): Aerial and Scissor Lift Safety | 30 mins

This course provides workers with an awareness of the precautions and work practices required to operate a Mobile Elevating Work Platform (MEWP) safely. The lesson by itself does not authorize the use of MEWP equipment; instructional and practical training specific to each MEWP is required.

Mold and Mildew Hazards: Introduction | 6 mins

The goal of this course is to provide awareness of the hazards of mold and mildew and to instruct the learner on the actions to take if the presence of, or suspected exposure to, mold has occurred.

New Employee Safety Orientation | 30 mins

All occupations, even ones that are not typically assigned to dangerous tasks, have certain safety hazards associated with them. For some occupations, the hazards are obvious. For other occupations, however, the hazards may be less apparent. It would be difficult to fully discuss all safety rules and regulations to avoid every danger you could potentially encounter in your job. So, instead, this online interactive course provides a basic overview of safety issues to help improve your safety awareness. These safety issues include safe work habits, which should be part of your daily routine; personal protective equipment, which may be required to maintain your health and safety on the job; hazard communication, which provides vital information about chemicals and other hazards that affect working conditions; and fire safety, which is a critical concern in any workplace.

Oil Spill Prevention, Control, and Countermeasures (SPCC) | 25 mins

Learn the essentials of oil pollution prevention and associated regulations. This training course for employees who handle oil covers general requirements of a Spill Prevention, Control, and Countermeasures (SPCC) plan. To start the course, we’ll underscore the harmful effects of spilled oil and laws that work to prevent these environmental disasters. Next, we will outline key requirements for a facility SPCC plan and related operating procedures. You will also learn key control and countermeasures designed to reduce environmental impact if a spill does occur. Finally, we’ll discuss how to respond to a facility shutdown and evacuation. This course is presented with engaging content and interactive exercises for a user-friendly learning experience. After completing the course, you will be prepared to follow and implement your facility’s SPCC plan.

Oil Spill Prevention, Control, and Countermeasures (SPCC): Overview | 10 mins

This course is an overview of the hazards associated with oil spills, as well as techniques for preventing them, containing them, and cleaning them up.

OSHA: Introduction to OSHA | 30 mins

Learn how the Occupational Safety and Health Administration (OSHA) protects workers when you study this informative training course designed to familiarize employees with OSHA basics. We provide a thorough overview of OSHA, including its history, purpose, standard categories, general duty clause and standard setting procedures. We will also examine how OSHA operates on a practical level to keep employees informed, conduct workplace inspections and issue citations and penalties. The concise 30-minute course features informative videos complemented by interactive exercises, in-line quizzes, flash cards, fun activities, glossary terms, downloadable reference documents and a final exam, for a complete OSHA learning package.

Overhead and Gantry Crane Safety | 20 mins

This OSHA-compliant course helps students understand the safety procedures for using various crane types in the workplace. Knowing the dangers associated with cranes helps all employees work confidently and safely. We’ll describe the safety procedures for working with overhead and gantry cranes that are governed by OSHA regulations. This includes safe operation as well as safety in the vicinity of the cranes. This course will help students understand training requirements for crane inspection and testing. You will also learn the required procedures for load rigging and lifting. Providing essential learning for workers using cranes and working on sites where cranes are operating, this course gives students the knowledge to keep themselves and their coworkers safe and the workplace accident-free.

Personal Safety: Introduction | 10 mins

Take this course to discover the benefits of practicing workplace safety and gain helpful tips on ensuring a safe work environment for both you and your coworkers. This introductory course begins by reviewing the importance of safety in the workplace, and discusses its impact on morale, productivity, and your company’s bottom-line. you’ll explore ways of developing a culture of safety, review the warning signs of danger, and learn simple practices that you can perform to significantly reduce of risks of accidents at work. Featuring clear and easy-to-understand instructions, this course will help prepare you to take the first steps towards ensuring a safer workplace.

Process Safety Management (PSM): Emergency Planning & Response | 60 mins

Proper training and preplanning is an essential part of an emergency action plan and can help prevent disasters from occurring. In this interactive online video course, you will learn from industry expert Jon Wallace (25 year safety veteran) about the importance of emergency planning and response as part of the overall PSM (Process Safety Management) program. You will also learn about emergency planning and response requirements and how to implement emergency planning and response into your overall process safety management program.

Process Safety Management (PSM): Employee Participation | 30 mins

The Union Carbide explosions in Bhopal India, 1984 and Institute, West Virginia in 1985. The Phillips Petroleum explosion in 1989, and ARCO explosion in 1990. These are just four major incidents that led to the OSHA Process Safety Management Standards. PSM (Process Safety Management) is aimed at preventing highly hazardous chemicals from being released. The employee participation element is a critical part of PSM that enhances overall effectiveness in areas including PHA (Process Hazard Analysis) and Incident Investigation. In this interactive online video course, learn from industry expert Jon Wallace about the employee participation component of the Process Safety Management Standards. Subjects covered include employer requirements for a written plan of action to confirm employee participation, consultation with employees regarding hazards, and employee access to process hazard analysis. Employers must follow OSHA regulations and ensure employee participation and EPA Clean Air Act Amendments are implemented in training.

Rigging Safety | 25 mins

This course will teach you how to safely rig loads that will be moved by cranes, hoists, or other equipment. This includes planning a lift, inspecting and selecting slings, determining a load’s weight, using a sling angle chart, and working with a crane operator.

Scaffold Safety | 25 mins

This course equips workers with best practices when using common types of scaffolding. Learning the potential dangers inherent in working on a scaffold helps to ensure your safety. You will learn about both supported and suspended scaffolds and who is qualified to design and install them. We’ll cover design requirements and load capacity which must meet scaffolding regulations for the maximum intended load. You will discover how different applications require different types of scaffold design. We’ll also cover regulations covering scaffold access and forklift use in scaffolding support. This course will help you understand all the safety issues related to scaffold type, intended use and design, and load capacity.

Silica Hazards | 20 mins

This course is designed to improve the safety of workers in environments where silica exposure hazards exist by increasing employee awareness of this hazard and by demonstrating how the hazard can be recognized and addressed in the workplace.

Slips, Trips, and Falls | 29 mins

Falling at work may not seem very dangerous, but falls are the leading cause of workplace injuries. They commonly cause cuts, bruises, broken bones, back injuries, sprains, and strains. Hazards that cause slips, trips, and falls can be controlled and eliminated if they are identified, reported, and corrected. This course covers common causes of slips, trips, and falls, how they can be prevented, and first aid procedures for fall injuries.

Symbols, Standards, and Schematics | 15 mins

One way in which electrical components are identified in drawings is by the use of schematic symbols. A schematic symbol either represents a single component in an electrical circuit, such as a pushbutton or motor, or a part of a component, such as with relays and starters. This course covers component representations, component abbreviations, electrical standard organizations, blueprint layout, and blueprint styles.

Transporting Hazardous Materials | 30 mins

Warehouse and Loading Dock Safety | 30 mins

Covers hazards and safety guidelines associated with warehouses and loading docks, including personal protective equipment (PPE), importance of housekeeping, mobile equipment, driving safety, fire extinguishers, and emergency procedures.

Workforce Hazard Recognition | 18 mins

This course helps ensure that learners recognize workplace risks; it also teaches them to identify and eliminate risky actions and conditions that can turn into safety problems or expensive incidents.

Work-Related Injury and Illness Recordkeeping | 20 mins

To provide awareness training for employees about their employers’ responsibilities for OSHA reporting and recordkeeping for workplace fatalities, injuries, and illnesses, as well as employees’ involvement and rights related to reporting and records.

Workplace Safety | Personal Protective Equipment

Healthcare: Personal Protective Equipment (PPE) | 20 mins

Hearing Conservation | 20 mins

This course will help you recognize the impact of noise on your hearing, the warning signs of hearing loss, and the noise exposure limits that necessitate hearing protection. This course will also introduce you to the types of hearing protectors, including their benefits and proper use, and address your responsibilities in supporting your employer’s hearing conservation program.

Personal Protective Equipment (PPE) Fundamentals | 10 mins

Personal Protective Equipment (PPE): Eye and Face Protection | 8 mins

When eye and/or face protection is recommended, failure to comply can result in serious injury. This course discusses high-level information on PPE devices often included in regulatory requirements. You will learn guidelines for eyewear and face protection and how they protect against specific hazards. Next, you will get tips on what to do if you wear prescription glasses or contact lenses. The course also covers regular care and replacement requirements for PPE eyewear and facewear. Under OSHA, both you and your employer are responsible for adhering to requirements for worker eye and face protection. This course informs you of what to expect from your employer and how to select the right PPE for the job.

Personal Protective Equipment (PPE): Foot Protection | 10 mins

When foot protection is recommended, failure to comply can result in serious injury. This course discusses high-level information on PPE footwear that’s often included in regulatory requirements. You will learn about injury directly to the foot such as crushing, punctures, cuts and burns, and also about injuries to other parts of the body that result from tripping, slipping and falling. You will also discover the types of footwear that are available and designed for protection from certain defined hazards. A helpful discussion on regulated labelling to identify the boot’s designation is included. Under OSHA, both you and your employer are responsible for adhering to requirements for worker foot protection. This course informs you of what to expect from your employer and how to select the right footwear for the job.

Personal Protective Equipment (PPE): Hand Protection | 10 mins

When hand protection is recommended, failure to comply can result in serious injury. This course discusses high-level information on PPE gloves that’s often included in regulatory requirements. We will teach you about various hazards that can injure unprotected hands, such as heat, cold, machinery, sharp edges and chemicals. The course also discusses the various kinds of gloves that are designed for specific uses. By the end of this course, you will know how to select the right kind of protective gloves for particular applications. Under OSHA, both you and your employer are responsible for adhering to requirements for worker hand protection. This course informs you of what to expect from your employer and how to select the right gloves for the job.

Personal Protective Equipment (PPE): Head Protection | 10 mins

When head protection is recommended, failure to comply can result in serious brain injuries. This course discusses high-level information on PPE headgear that’s often included in regulatory requirements. We will discuss various ways in which workers can suffer head injuries, including impact from falling objects, bumping into stationary objects and hitting the head during a fall. Hard hats are designed to lessen the effects of such accidents. You will learn about hard hat characteristics and some special types of hats designed for particular uses and various accessories that can be attached to hard hats. We also cover the proper use of hard hats, regular inspection requirements, proper fit and care and storage. Under OSHA, both you and your employer are responsible for adhering to requirements for worker head protection. This course informs you of what to expect from your employer and how to select the right hat for the job.

Respiratory Protection | 35 mins

There are several different types of safety respirators available, making it highly important to choose the right one for the task at hand. In this course, you will learn how to assess exposure, select the right respirator for each situation, make sure it’s in good working order and take care of it. You will also know how to act responsibly in case of emergency. Since any organization that requires employees to wear respirators needs a set of rules, we cover what should be included in the typical written protection plan. Presented in a narrated format, this 45-minute course comes with inline quizzes and exercises to help you assess your comprehension.

Workplace Safety | Personal Safety

Back Safety and Injury Prevention | 20 mins

The purpose of this lesson is to familiarize individuals who have physically demanding jobs (e.g. manufacturing, warehouse, hospitality, and trade workers) with the principles of back safety and injury prevention in order to help them reduce or prevent work-related back injuries. There are many reasons for employers to be proactive in reducing worker injuries, which may account for lost time, decreased productivity, and a lower quality of work.

Basic First Aid | 47 mins

In this lesson you will learn how to identify the seriousness of an injury or illness, how and when to call emergency medical services, how to determine the most appropriate next steps when assisting victims with minor injuries, and how to provide appropriate care for those with serious injuries while waiting for EMS to arrive.

Bloodborne Pathogens (BBP) | 20 mins

This lesson will teach you to minimize your risk of exposure to bloodborne pathogens in the workplace as well as how to respond to a potential exposure.

Cold Stress | 15 mins

Construction: Fall Protection | 40 mins

Cybersecurity – Protecting Yourself and Your Company From Phishing Attacks | 25 mins

Discover the critical techniques to safeguard yourself and your organization against the ever-growing threat of phishing attacks. This micro-learning course exposes the real-world consequences of falling victim to phishing scams and empowers you with the knowledge to recognize and defend against them effectively. Explore the various forms of phishing attacks, including email and social media-based schemes, and gain practical strategies to enhance your cybersecurity.

Earthquake Preparedness (Personal) | 30 mins

Earthquakes can happen at any time of the year and occur without warning. Larger earthquakes may cause deaths, injuries, extensive property damage and disruption of public services. As well as the physical and emotional impacts, earthquakes can have an impact on economic activity in the affected area. In this course, you will learn what you can do to prepare for earthquakes, as well as how to stay safe when and after an earthquake occurs.

Electrical Safety: General Awareness | 17 mins

Emergency and Fire Preparedness | 25 mins

Fire Extinguisher Safety | 45 mins

Safeguard your workforce by knowing the basics of fire prevention and what to do in the case of a fire emergency. In this course, you will learn the most common causes of fire and how to quickly assess the stage of a fire to determine the appropriate action to take. You’ll also learn how and when to use a fire extinguisher, and when to evacuate instead. By the end of this course, you will have deepened your understanding of your company’s fire safety policy and its role in workplace fire prevention.

First Aid: Bleeding Emergencies | 15 mins

First Aid: Initial Steps | 32 mins

It’s not always clear what to do in a situation that requires first aid. Especially if it’s an emergency situation. This course spells it out, providing guidelines for what to do in an emergency first aid situation, and the order in which to do them. The course introduces a method called “DR. ABC” that stands for looking for danger before responding; checking to see if the victim is responsive; checking to see if the victim’s airway is clear; checking to see if the victim is breathing; and checking to see if the victim’s circulatory system is working. This course also explains the purpose (and limits) of emergency first aid, and the importance of summoning emergency medical assistance. Finally, it provides some general legal information about providing first aid.

First Aid: Poisoning | 15 mins

The word “poison”is a general term used to describe a substance that can cause illness or death. Poisons can include many things, including medicines, drugs, household products, workplace chemicals, plant and animal toxins, and gases. Poisons can be ingested, inhaled, injected, or absorbed into the body. This course explains what poisons are, lists some common poisons, gives tips for preventing exposure to poisons, explains the importance of contacting a Poison Control Center in the event of a poisoning, and explains first aid procedures for poison exposures.

Flammable Liquid Safety | 10 mins

Heat Stress | 15 mins

Industrial Ergonomics | 22 mins

The goal of ergonomics is to protect employees by eliminating the factors that cause Cumulative Trauma Disorders (CTDs). In this course, you will learn about the common types of CTDs, the workplace tasks that contribute to them, and what to do if you start experiencing symptoms. You will also discover the ten principles of ergonomics and how to “fit the workplace to the employee” using long-term methods. This course also includes important information from OSHA to help promote a healthier work environment. Upon successful completion of this course, you will know how to improve the ergonomics of your work environment, creating a more comfortable, productive workspace for yourself and your coworkers.

Laboratory Safety | 35 mins

Ladder Safety | 45 mins

Office Ergonomics | 10 mins

When you sit at a desk all day for work, tension can build in your neck, shoulders, and back before you feel the physical effects. Even the laptop you use may contribute to the fatigue you feel at the end of the day. Improving the ergonomics of your workstation doesn’t have to be expensive, and several common challenges can be addressed with minor adjustments of your desk, chair, and computer setup. Incorporating movement and small changes to your workstation can increase your comfort, boost productivity, and help you focus while relieving the aches and pains associated with sedentary work.

Office Ergonomics | 10 mins

Silica Hazards | 20 mins

Site Security: Introduction | 6 mins

This course will teach you about the importance of site security, the guidelines and controls your company can put in place to create a secure workplace, and your responsibilities in maintaining site security in your workplace.

Workplace Safety | Transportation

Alert Driving | 15 mins

Understanding the importance of being an alert driver can mean the difference between life and death. Learn how to observe conditions around you, anticipate hazardous situations, and react to avoid hazards with our Alert Driving course. This course discusses driving at safe speeds, the dangers of driving while impaired, and illustrates how to increase your reaction time by following the two-second rule. Alert driving is a fundamental element of safe, defensive driving techniques.

Backing Vehicles Safely | 30 mins

Learn safe backing techniques applicable to all types of vehicles, as well as best practices for specific types of vehicles and work situations.

Dangers of Distracted Driving | 15 mins

Driver distraction has become a serious problem, and unfortunately, seems to be increasing. Think about the last time you drove or rode in a car. Did you notice other distracted drivers? Or, were you distracted while driving? Even though most people know distracted driving is risky, they still become distracted while they drive. This course will describe why distracted driving is risky and identify strategies to reduce distracted driving.

Defensive Driving | 45 mins

Learning to drive defensively is the best protection against becoming involved in a potentially life-threatening accident. By understanding and adhering to the safety tactics and practices, employees will be better prepared to protect themselves and their passengers. After taking this course, employees will be able to prepare a vehicle for operation, avoid distractions in a motor vehicle, develop five defensive driving tactics and practices, identify five potential accident situations, and avoid aggressive driving behavior and aggressive drivers.

DOT Driver Wellness | 30 mins

The U.S. DOT requires interstate CMV drivers with less than one year of experience and a required CDL to receive training on four topics, one of which is Driver Wellness. Driving a large truck in traffic with a tight schedule is a stressful job, which is why it is critical for these drivers to take care of themselves mentally and physically. This course discusses ways that CMV drivers can pursue and maintain wellness in order to pass the DOT physical exam, stay safe on the job, and live a long healthy life. It discusses the importance of sleep, key measures of health (blood pressure, cholesterol levels, and weight), alcohol and drug use, and stress management.

DOT Drug and Alcohol Testing (US) | 60 mins

The Department of Transportation (DOT) requires all transportation employees to pass drug screening tests. In this course, you’ll acquaint yourself with the proper drug screen collection standards and procedures. You will learn the 6 reasons to perform a drug test, the 5 drugs you are legally required to test for, how to complete screening in a secure and private manner, and how to collect and analyze the specimen. This 50-minute course features an easy-to-navigate menu bar, engaging audio narration and links to additional content. Take the final test to earn a Certificate of Completion. Completion of this course alone does not qualify you to become a DOT drug screen collector.

Driver Safety | 20 mins

This lesson will familiarize you with the consequences of making unsafe decisions when driving as well as the safe driving practices and vehicle technologies that will protect you from potential driving incidents and accidents. This lesson is not intended to cover driving requirements associated with commercial motor vehicles (CMVs) or the use of a commercial driver’s license (CDL). This lesson does not address safety concerns associated with the use of off-road (ATV) vehicles, motorcycles, towing a trailer, or load securement while hauling equipment such as in the bed of a pickup truck.

Driver Safety: Overview | 6 mins

This course familiarizes employees who drive as part of their work with the hazards of driving and methods that will protect them from potential driving crashes. NOTE: This course is not intended to cover driving requirements associated with commercial motor vehicles (CMVs) or the use of a commercial driver’s license (CDL). This course does not address safety concerns associated with the use of off-road (ATV) vehicles, motorcycles, towing a trailer, or load securement while hauling equipment such as in the bed of a pickup truck.

Ergonomics for Industrial Environments | 30 mins

Every year, hundreds of thousands of workers are diagnosed with MSDs (musculoskeletal disorders). Understanding how to recognize and reduce the stress on your body from your daily work environment will help greatly reduce the likelihood of developing an MSD. This course discusses MSD prevention techniques in industrial environments, including engineering and administrative controls as well as motion-based, physical, environmental, and psychological risk factors associated with MSDs. Following the tips and guidelines illustrated in this course will reduce your chances of suffering from an MSD and help you have a healthy, productive work experience.

Forklifts: 01. Fundamentals | 15 mins

Forklifts: 02. Stability and Capacity | 20 mins

This course is the second in a five-course series designed to provide employees with an awareness of the federal safety regulations for operating a forklift. The series serves as the formal instruction component of forklift operator training, and generally precedes hands-on operator training and site-specific training. The regulations for operating forklifts are outlined in 29 CFR 1910. This course will define key forklift stability concepts, explain how to calculate a forklift’s capacity, and describe stability factors and guidelines.

Forklifts: 03. Load Handling | 15 mins

This course is the third in a five-course series designed to provide employees with an awareness of the federal safety regulations for operating a forklift. The series serves as the formal instruction component of forklift operator training, and generally precedes hands-on operator training and site-specific training. The regulations for operating a forklift are outlined in 29 CFR 1910. This course will present general information on load-handling challenges as well as procedures for how to evaluate, pick up, travel with, and set down a load. The course will also describe methods for dealing with some environmental challenges associated with load handling, including high stacks, ramps, loading docks, and trailers.

Forklifts: 04. Safe Driving | 20 mins

This course is the fourth in a five-course series designed to provide employees with an awareness of the federal safety regulations for operating a forklift. The series serves as the formal-instruction component of forklift operator training, and generally precedes hands-on operator training and site-specific training. The regulations for operating a forklift are outlined in 29 CFR 1910. This course will present some forklift safety basics, as well as information on how to drive a forklift safely around pedestrians, on challenging surfaces, and in enclosed spaces.

Forklifts: 05. Inspection and Maintenance | 20 mins

This course is the fifth in a five-course series designed to provide employees with an awareness of the federal safety regulations for operating a forklift. The series serves as the formal-instruction component of forklift operator training, and generally precedes hands-on operator training and site-specific training. The regulations for operating a forklift are outlined in 29 CFR 1910. This course will present basic information on how to inspect and maintain a forklift, including information on how to refuel an internal combustion engine forklift and how to recharge an electric forklift.

Hazardous Materials Transportation: Classification | 40 mins

To correctly describe the material on a shipping paper, or to select the appropriate container, one must first accurately classify the material. After completing this course, learners will be able to determine whether the materials being shipped are subject to the hazardous materials regulations, use information sources to identify hazardous materials, and properly classify hazardous materials.

Hazardous Materials Transportation: General Awareness | 35 mins

This course provides a general overview of the DOT hazardous materials transportation for all hazmat employees. Through taking this course, employees will learn about the DOT safety considerations and procedures in the following areas: classification, packaging, marking and labeling, shipping, and loading and unloading.

Hazardous Materials Transportation: Loading and Unloading | 20 mins

This course describes tasks and regulations related to the last step in preparing hazardous materials for shipment-the loading of bulk and non-bulk containers on a vehicle. Supervisors of hazmat employees and safety managers will also benefit from the course. After taking this module, learners will know how to use the Load Segregation Table, perform preliminary checks, comply with loading safety rules, properly distribute load weight, and secure the load against movement.

Hazardous Materials Transportation: Marking, Labeling, and Placarding | 35 mins

This course provides instruction on how to correctly identify the contents of a hazardous material shipment through required marking, labeling, and placarding. The learner will learn how to properly mark a container, when and how to use labels, and when and how to use placards.

Hazardous Materials Transportation: Packaging | 30 mins

This course describes tasks and regulations related to selecting an appropriate container for hazardous material. Supervisors of hazmat employees and safety managers will also benefit from the course. After completing it, learners will know how to interpret UN specification markings on packagings, determine if an appropriate packaging was used and identify appropriate packagings for a hazardous materials shipment.

Hazardous Materials Transportation: Shipping Papers | 20 mins

This course is part of our DOT Hazardous Materials Transportation series. This course describes the process of preparing shipping papers for hazardous materials in compliance with DOT regulatory requirements. Supervisors of hazmat employees and safety managers will also benefit from the course. After taking this module, learners will know how to prepare shipping papers, including the proper shipping description, shipper’s certification and emergency response information.

International Trade Essentials (US – Foundation) | 31 mins

This training provides general information about international trade. It presents global standards and the US regulatory framework. This course includes definitions and examples of exports, imports, sanctions, and embargoes. It outlines typical steps and considerations when importing or exporting.

Loading Dock Safety: Introduction | 8 mins

This course provides a high-level overview of the typical hazards encountered on loading docks, transit vehicles, and the areas between the two. The goal of this course is create awareness of these hazards and to provide knowledge to the learner on how to avoid accidents and/or injury.

Passenger Van Driver Safety | 12 mins

You will learn how to recognize and minimize the hazards associated with operating a 12-15-passenger van with a combined gross vehicle weight of less than 10,000 pounds. Additionally, you will learn the importance of pre-vehicle inspection and safety steps you should take before beginning any trip. This course only covers passenger vans and not limousines or commercial motor vehicles over 10,000 pounds.

Safe Driving Behaviors for Commercial Motor Vehicles (CMV) | 35 mins

To enable drivers of Commercial Motor Vehicles (CMVs) to recognize and identify undesirable driving behaviors and hazardous conditions, and to minimize the risk of crashes.

The Department of Transportation (DOT): 01. Hazardous Materials – Fundamentals | 25 mins

The safe transportation of hazardous materials requires shipper and driver adherence to various safety standards. This introductory course provides an overview of our five-course curriculum on hazardous materials transportation. We’ll begin with an introduction to the hazardous materials transportation process. You will learn about the six-step process that starts with identifying the hazardous material intended for dispatch and ending with actual transport. We’ll outline the necessary training requirements, including those required by US laws, for anyone involved in the process. The training information focuses on truck transportation, which is the most common mode of hazardous materials transportation. This series provides awareness-level information. Additional training may be required depending on your particular job responsibilities. This course is the first in our five-part Department of Transportation (DOT) series, and has been designed to follow US Federal DOT hazardous materials regulations, Title 49 CFR, Parts 172 through 173.

The Department of Transportation (DOT): 02. Hazardous Materials – Identifying | 28 mins

Carrying hazardous materials in a transport truck requires extreme care and forethought. This course helps shippers and drivers understand hazard identification and provides them with the appropriate reference tools. We’ll discuss the importance of appropriate packaging and accurate labelling of hazardous materials, along with proper paperwork. You will learn where to look for references to identify particular hazardous materials. The course includes specific details about substances considered hazardous by the Environmental Protection Agency (EPA) that should be labelled accordingly. This course is the second in our five-part Department of Transportation (DOT) series, and has been designed to follow US Federal DOT hazardous materials regulations, Title 49 CFR, Parts 172 through 173.

The Department of Transportation (DOT): 03. Hazardous Materials – Packaging | 25 mins

Packaging hazardous materials properly is a crucial step in ensuring the safe transportation of your cargo. In this course, you will discover how to package hazardous materials for safe transportation. We’ll discuss the three main steps involved in packaging hazardous material, including choosing the right package, determining the right labels, and preparing accurate shipping papers. This course is the third in our five-part Department of Transportation (DOT) series, and has been designed to follow US Federal DOT hazardous materials regulations, Title 49 CFR, Parts 172 through 173.

The Department of Transportation (DOT): 04. Driver and Carrier Responsibilities | 25 mins

This course helps drivers and carriers of hazardous materials understand their responsibilities for ensuring safe materials transportation on the job. Using a step-by-step process, drivers will learn exactly how to prepare themselves and their trucks before transporting hazardous materials from the pick-up point to the drop-off point. Upon successful completion of this course, you will know how to meet your responsibilities in ensuring that all necessary paperwork and load checks are carried out and that you drive safely en route. This course is the fourth in our five-part Department of Transportation (DOT) series, and has been designed to follow US Federal DOT hazardous materials regulations, Title 49 CFR, Parts 172 through 173.

The Department of Transportation (DOT): 05. Incident Response and Transport Security | 20 mins

This course discusses the steps you need to take should you encounter a problem with your hazardous load while you’re on the road. We’ll also provide information on how to ensure the safety of yourself and others and how to assist first responders in their work. Upon successful completion of this course, you will acquire an understanding of incident response and transport security risks. This course is the fifth and final part in our 5-part Transportation series. It is built to meet the intent of the US Federal DOT hazardous materials regulations, Title 49 CFR, Parts 172 through 173.

The Department of Transportation (DOT): Drug and Alcohol Testing – Reasonable Suspicion (Manager/Supervisor) | 120 mins

As a manager of supervisor of employees in safety-sensitive roles, you will learn how to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, when to do reasonable suspicion testing, and why it is important for public safety.

Traffic Control (Flagger) | 45 mins

This training course provides a helpful guideline to enable you to perform your job as a traffic control flagger safely and effectively. You will learn about the appropriate clothing and equipment you should use, as well as the barriers, signs, and lights that can help you maximize your visibility and ensure the safety of yourself and your co-workers. Next, you will learn how to control and regulate traffic depending on car speeds and the conditions of the job site. The course also discusses flagger communication, including hand-signals for communicating with the public and other flaggers. You will also learn about the importance and setting up of signage, how to respond to various hazards, and how to flag at night or on the freeway. Featuring clear and easy-to-understand instructions, this course will improve your ability to regulate and control traffic safely.

Winter Weather Driving | 12 mins

This course provides information on the weather and road-related hazards found when driving in inclement weather during the Winter season.

Workplace Safety | Workplace Safety

Active Shooter Response | 20 mins

In this lesson, employees will learn what an active shooter event is, who is at increased risk in an active shooter event, physiological reactions that can occur during an active shooter event, the planning, training, and preparation steps to survive an active shooter event, how to recognize an active shooter event, how to respond to an active shooter event occurring, what to do after an active shooter event occurs, and resources for additional information on preparation for an active shooter event.

Benzene: Handling and Storage | 60 mins

Earthquake Preparedness (Workplace) | 9 mins

This course provides information on the dangers of earthquakes in the workplace and the actions you should take to prepare in advance of a quake. It also teaches you what to do during and after a quake to reduce the risk of injury.

Emergency Planning and Community Right-to-Know Act (EPCRA) | 30 mins

Is your facility meeting Emergency Planning and Community Right-to-Know Act (EPCRA) requirements? This training course is designed to familiarize you with the EPCRA and its key regulations. To begin, we’ll review the origin, goals, and 4 major areas and listed chemicals of the EPCRA. Next, we will cover how to determine EPCRA applicability requirements for your facility. Finally, you will learn general requirements for emergency planning, emergency release notification, Safety Data Sheet submissions, chemical inventory reporting (Tier II), and toxic chemical release reporting (Form R). This course is presented with detailed instruction and user interactivity for an engaging learning experience. By the end of the course, you will have a clear understanding of EPCRA requirements and how they apply to your facility.

Food Safety for Food Handlers | 65 mins

Master the food safety fundamentals for preventing dangerous foodborne illnesses. This food handler training course covers best practices for ensuring food is adequately cooked and preventing contamination and bacteria growth. In the course, you will learn all about proper thermometer use, including calibration, temperatures, timing, placement, and cleaning. We will then outline how to prevent food contamination during receiving and storage, preparation and service, and from the environment and people. Finally, we’ll discuss the temperature danger zone and steps for keeping bacteria from multiplying in potentially hazardous foods. This course is presented with engaging content and interactivity for a user-friendly learning experience. After completing the course, you will be ready to take the right measures to ensure the food you serve is safe.

Forklift Safety | 30 mins

Forklifts or powered industrial trucks are used to lift, stack and transfer loads in warehouses, factories, shipping yards, freight terminals and other workplaces. While forklifts offer a practical materials handling solution for many businesses, each year they continue to be associated with workplace deaths and injuries. Forklift incidents can be prevented, especially when employers and workers work together to improve safety and health at work.

Green Building Technology for Home Inspectors | 120 mins

This presentation applies to the application of green building technology for house construction and housing components. It will give you a brief overview of how they work and how they are applied including installation and components. We’ll talk about the history and the background of green technology, building envelope and modifiers, controlling moisture and temperature, ICFs and SIP-type construction. ICF being insulated concrete forms and SIP being structurally insulated panels, radiant barrier technology, solar, passive and photovoltaic, insulation technology, tankless water heaters, which are all considered green components in the green technology purview.

Liquefied Natural Gas (LNG): The LNG Value Chain | 60 mins

The LNG (liquefied natural gas) value chain comprises a complex set of activities, all of which are capital intensive and require specialized knowledge in order to execute successfully. This interactive online course discusses the main stages of the LNG value chain – liquefaction, shipping and regasification and identifies the technologies used in these processes. Various LNG project structures and some basics of LNG measurement will be covered as well. The information in this course on the LNG value chain is designed to provide you with the foundation to develop a successful LNG project.

Lockout/Tagout (LOTO) | 20 mins

The goal of this course is to provide awareness level training for all employees about the existence of hazardous energy sources; the isolation of those energy sources during certain maintenance and repair activities; and the communication and control procedures that limit access to those energy sources through the use of tags and locks.

Lockout/Tagout (LOTO) for Authorized Workers | 26 mins

This course provides background on what lockout/tagout is and teaches the steps to safely perform this procedure. It covers the types of hazardous energy contained in equipment and machinery, what a Hazardous Energy Control Program is, and how to perform special procedures such as a group lockout/tagout.

Office Safety Overview (13-Minute) | 13 mins

This 13 minute overview lesson will familiarize you with the health and safety hazards you may face when working in an office environment, and introduce techniques for preventing and responding to injuries, illnesses, and security threts that may occur.

This course is one of several options available for Office Safety. Before assigning any courses to your company, carefully review the available course descriptions to choose the options that meet your needs.

Office Safety Overview (25-Minute) | 25 mins

Office Safety provides practical and effective tips to reduce workplace injuries, and reviews safety procedures for responding to emergencies and handling hazardous chemicals. The course begins by reviewing one of the leading causes of workplace injuries, falls and slips, and shows you how to prevent them. Next, you’ll learn how to safely respond to, and prevent, fire hazards. You’ll also learn how to safely lift heavy items and adjust your workstation using ergonomic guidelines.

This course discusses a variety of common office dangers and provides practical tips on how to reduce workplace injuries. The module includes interactive learning activities, quizzes, and a final test to ensure comprehension.

Office Safety Overview (35-Minute) | 35 mins

This 35 minute overview lesson will familiarize you with the health and safety hazards you may face when working in an office environment, and introduce techniques for preventing and responding to injuries, illnesses, and security threats that may occur.

Powered Industrial Truck (PIT) Safety | 25 mins

This course focuses on safety-related issues that are relevant to the operation of Powered Industrial Trucks (PITs). Although there are a wide variety of PIT types, many of them share the same operating principles. This course does not address the uniqueness of each type of PIT in use today, but rather focuses on the hazards and safe operating practices shared by many of them. This training is designed for operators, supervisors, and employees working in general industry where PITs are used and enables drivers to identify safe and unsafe operating behaviors and hazardous conditions in order to minimize the risk of accidents. This course provides general awareness information and is not intended to deliver authorized, qualified, or competent person training. All operators should consult their specific PIT operation manual before use.

Powered Industrial Truck Safety | 30 mins

This course covers the principles and procedures for safe operation of powered industrial trucks. Workers taking this course will be able to apply the safety practices to prepare a truck for use, apply the principles of stability when operating a powered industrial truck, follow inspection protocol, and follow safe driving practices.

Powered Industrial Truck Safety Overview | 8 mins

This lesson focuses on safety-related issues that are relevant to the operation of Powered Industrial Trucks (PITs). Although there are a wide variety of PIT types, many of them share the same operating principles. This lesson does not address the uniqueness of each type of PIT in use today, but rather focuses on the hazards and safe operating practices shared by many of them. This training is designed for operators, supervisors, and employees working in general industry where PITs are used and enables drivers to identify safe and unsafe operating behaviors and hazardous conditions in order to minimize the risk of accidents. This lesson provides general awareness information and is not intended to deliver authorized, qualified, or competent person training. All operators should consult their specific PIT operation manual before use.

Process Safety Management (PSM) | 25 mins

Protect your community and company from highly hazardous chemical releases by better understanding the purpose and components of the Occupational Safety and Health Administration (OSHA) standard for Process Safety Management (PSM). This course begins by discussing the devastating harm that can arise when extremely high levels of hazardous chemicals are accidently released into the environment. You’ll learn how process safety management can prevent such situations from occurring, and how a culture of safety can significantly reduce and prevent accidents in the workplace. The course also covers key procedures and practices for implementing and maintaining an effective emergency action plan, and reviews the elements of process safety information and process hazard analysis. Presented with clear, step-by-step instructions, this course is designed to improve your understanding of the purpose, components, and procedures of PSM.

Security: An Orientation | 50 mins

An effective security program is an excellent tool for protecting the institution’s work product, physical assets, intellectual assets and personnel. This e-learning module introduce key concepts in security and provides a basic understanding of the security function. This module is part of a comprehensive e-learning program that addresses the security function.

Security: Personnel | 60 mins

No one person needs to perform all of the security-related tasks within the institution – the security function actually works best when several skilled people apply their respective knowledge, training and expertise to address security issues. This module suggests personnel who may logically perform safety and security-related tasks.

Security: The Department | 50 mins

Security has become the evolutionary process through which we provide a safe and secure environment within which our employees may work and our customers may conduct business. This e-learning module reviews the tasks, functions and responsibilities that are logically assigned to the Security Department. This module is part of a comprehensive e-learning program that addresses the security function.

Welding Safety | 30 mins

Welding is a very effective workplace technique used to fuse or cut metal, though it is not without dangers. Knowing the hazards of welding and following the correct procedures will help prevent personal injury, fatalities, and property damage. This course will cover welding-specific personal protective equipment, arc and gas welding, brazing and soldering, as well as the hazards they present. Lastly, this course discusses safety procedures used to minimize the exposure to welding hazards.